Customer service at the location was great with O'Neal and loved the after hour drop off being we went a little overtime due to NYC traffic. But the truck itself wasn't working properly with the fuel Guage and also felt as if the transmission wasn't shifting gears properly.
Ryan O.
1127 Fuel Corp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bushwick, NY 11237
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Customer Reviews
- 4.0 Average Customer Rating
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I can't think of anything you could improve for the next customer. The wonderful man who was working the end of the night on Wednesday (9/13) went absolutely above and beyond to allow me to pick up my rental even though I was running late and missed my original pickup time. I think his name was Vaughn (or something that sounded similar). Thanks to him I was still able to pick up the rental and use it to haul home a crucial piece of furniture. I could not have been more relieved and impressed by his help.
MARIANNA ROSE T.The guy at the front office has serious issues, made us extremely uncomfortable. He was cursing, talking badly about his job and UHaul, and acted like it's our fault. He yelled at us saying we made an online reservation and we didn't need him, and then he put a CLOSED sign at the door. We almost left because he scared us. Ridiculous and unacceptable.
Batuhan A.Very Helpful Staff
Roy D.They closed early, luckily just as we were pulling up. So we were able to ask what to do and we're told to park anywhere and drop the keys in the lockbox.
jennifer P.