This was my first time renting from Crossroads Emporium. I had my reservation down as a self-pickup, but the app wouldn't let me pick up the truck... again. I've only had it work once for all the times I've tried it that way. I had to go inside for help. As a software dev myself, I beg you to please fix the app so it works as advertised. Anyway, the gentleman who helped me was so very kind and helpful! I wish I remembered his name. The truck I rented was clean and ready to go with no issues. Aside from the inability to pick up without assistance, this was another good and uneventful U-Haul rental. Thanks, and see you next time (hopefully not too soon though, moving stuff sucks lol 🙂)LEAMON S.
Crossroads Emporium LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Buffalo Junction, VA 24529
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everyone was very helpful and had me on the road in no time. Thanks to Don and his team!Clark S.
The guy and his wife were very nice and had the dolly hooked up. We used the wiper once and it broke. Also the brakes did not work well when it was fully loaded with the dolly on the back.Melanie G.
This is the last time we will ever use UHaul for our moving truck rentals. Pickup location was changed at the last minute and drop off location was changed as well making the return 20 miles out of the way. Staff was extremely rude when calling and even hung up on us. Absolutely terrible customer service!Derek G.
Truck was in good condition and ran well to my destination. However, when I dropped truck off at drop off location I was charged for 3 miles over an unrealistic mileage allowance!!! This only occurred because there were No gas stations close by for me to fill up as I took truck to drop-off location and therefore I had to drive further in opposite direction to reach a gas station which caused the 3 mile overage. This extra charge is RIDICULOUS. This charge needs to be reversed or I will never used U-Haul again.Mike M.