I reserved 15' truck to be picked up at 10:00 am from a location near me a week before my move. the DAY BEFORE, I got a call saying they could only give a 26' truck at 12:00. I had friends coming to help move, my whole day was planned around a 10am pick up time. After being placed on hold, I was told I could pick up a 26 ft truck at 10 from a different, farther location, but no one was there, so I would have to use the self check in on the app, which was a nightmare. It took 40 min to get the truck, It wanted pictures of my passport, lease, my work contact info. App kept crashing and I had to reenter the information several times. It was a literal scavenger hunt trying to find the lock box. Will NOT use again. Renting a truck was supposed to be the easiest part of a stressful day and ended up the biggest nightmare.
David K
Snapbox Self Storage Buena
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Buena, NJ 08310
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
The items requested were not in the truck (furniture pads and dolly), but the truck was easy to pick up and very comfortable and clean.
Erica RTook almost an hour to get the keys.
Michael FBecause it was a "Juneteenth", There was no one there and I had trouble with there website drop off app. I wasn't able to fill out the return correctly, but the staff called me the next day and assured me everything was ok. Thank you for understandinding. Ivan & Kim.
Ivan CThe truck sounded like it needed a muffler checked.
Francisco V