I returned the vehicle with the correct amount of gas, and was charged a $30 fuel service fee on top of the fuel charge of $16.20 for gas I already purchased. Horrible experienceChristopher B.
Moving Truck Rental in Bronx, NY at RD Parking
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Bronx, NY 10462
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 Average Customer Rating
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The men here were loud, lazy, rude, and extremely unprofessional. They didn't t put in effort into helping us, didn't wear masks, and only spoke Spanish. They didn't have the dolly we rented and charged us anyway. We had a specific timeframe for our move and they were a half hour late and took their time to get the truck. They didn't even tell us how to turn the truck on, we had to ask someone else for help. I would NEVER return or recommend this disgusting place.LARISSA C.
No changes are necessary, the u-haul rental transaction took less than 15 minutes, I'm extremely satisfied and will absolutely recommend this location to anyone interested in renting a U-haul, this is now my go to location as I will soon be renting again for my next donation of furniture. Thank you,ANGELLUIS O.
Took almost an hour to book, was charged $39 for gas even though I only went 1 mile. Absolutely ridiculous, will never use again or recommend to anyone ever again.SHIRIN L.
The guy was very very rude. I got there and was waiting for him to walk back from getting someone's car. He was on the phone the whole time having a conversation . When he got there there was someone ahead of me, then it was my turn to go in and he had a Spanish lady skip me. He was speaking in Spanish and I said I was next he said in a harsh voice parking !!!. She laugh and he left and took her money and went to get her car. He never spoke to me other than to say ID and Credit card. Someone came in for parking he took their money and gave them their keys. He printed out my form gave it to me no signature required. Normally you sign the form. He did Not ask for a signature gave me the keys and point the truck was outside. I said that it and he waved me in in annoyance. All he said was 7pm bring it back. I brought it back at 6:50pm and I gave him the keys and asked is there any paper work, he jumped in the truck jumped and waved me on in annoyance and said no. I got a linked that said click when returned, I did but felt unease about this UHAUL place and the worker. I called general UHAUL and they asked me if I returned the truck I said yes about half an hour ago, she said it not in the system.I said I clicked on linked and I took a picture that said truck returned. He charge me for insurance without asking if I wanted it. It was optional. This guy Never spoke to me other than saying ID and credit card. I have been to UHAUL places and this was never the procedure, they walk with you and check the vehicle together then pass you the keys and the same thing when you come back. I was on the phone withIHAUL for an hour until they confirmed that the truck was returned but I could not get back my money until I filed a claim and it is not guaranteed I will get it back. THIS PLACE IS UNPROFESSIONAL AND THE WORKER IS RUDE AS HELL AND STOOD ON HIS CELL PHONE ALL THE TIME. I will never go back and will tell everyone I know not to give this place business ever.vanessa H.
Customer service is a joke over 1 hr wait time on the phone unacceptable then u have to use your phone to get the van horrible and the U-Haul is a location with no representative. I ordered dollys handtruck not in my van I paid for them no one had an answer so I'll never rent again I'll carry my stuff before I use your company absolutely horribleLouis D.
Everyone is very kind and very helpful, I was satisfied with the service, the only thing is how much was my bill. Other wise everything else was good. Oh yeah just make sure that the windshield is clean, cause I had to clean it myself. Thank you everything else was clean.MARCOS M.
I reserved truck for 8:00 but was told when i got there that the Uhaul guy doesnt come in until 9 on Sundays. Also i ordered a furniture dolly, he confirmed that when we got the truck. When we got to the house, no dolly. I tried calling a couple of times, no answer. When i returned the truck and told him that the dolly was missing i was rushed out and was told they would adjust it. Yet, i was charged the $7.00. Its not alot and with moving i really didn't have the time to keep trying to get my 7.00 back. I will no longer use Uhaul again.Anthony I.
Bad service for a customers I will never ever pick up a U-Haul truck from the locationALIKASSIM A.
The back of the truck had was filled with dirt. Wasted my rental time cleaning the truck. Totally unacceptable!Lorna A.
You don't need to improve nothing else but I need the rest of my money back because I didn't get all my money back and charger me twiceLaura M.
Everything never again will I use uhaul worse expectedKEVIN S.
The 10 ft truck had the tire pressure light on the the vehicle didn't feel safe on the highway also the latch for the rollup gate was difficult to close and the gas gauge was not working correctly, also the passenger side door would not close correctly, if you put it back on the road someone could get into accident,tommy M.
Terminate this location's U-Haul contract completely. It's obvious that they prioritize their business of parking cars oppose to the 4 or 5 U-Haul trucks.Rashad M.
Give at leastv10 miles freeSPRINGH G.
Please maintain and check battery charge of your trucks.Arnab B.
Have better customer service support and a uhaul representative on site.Willie M.
Partner with locations that accomodate your 24/7 truckshare option, which is a wonderful, highly conducive option to the needs of the consumsr today. Ensure that the support staff at said locations understand how the truckshare option works and very importantly, have the periphal equipment on site to fulfill the requests made in the online reservation by the consumer. Otherwise, Uhaul still provides an outstanding service, especially now with the Moving Help option. Good job evolving with the times.Ikasiem B.
Nothing The guy was helpful and nice. No need to improve ............ Great serviceVacaba K.
Great Service all around !Alexis O.
Assure that there aren't any unauthorized charges to the bill as I experienced. Thank you.Christopher B.
Keep up the good workKaren F.
The staff was friendly and helpful, but the truck was not ready and stowed away and we had to wait for it to be brought out. It was sadly also dirty in the back. Also, tow items on our order was not available, which was annoying.Barend R.
I was charged an insurance fee without being told, a van was not available and the attendant had to contact the company.LOUISM C.