Went above and beyond to be helpful!Amy C.
Downtown Bristol Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Bristol, VA 24201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Great customer service, couldn't ask for anything moreJeff S.
The women working behind the desk was very helpful and kind. I would give her 5 stars. However, the original truck we were assigned was very dirty. There were piles and piles of dirt in the back of the truck. It clearly had not been cleaned since the last renters used the truck. We went back to the women working behind the desk and she was very apologetic. She reported that the individual who was supposed to have cleaned out the truck did not do their job. She switched us to the only other truck on their lot. This truck was also dirty. It looked like it had traveled from the beach because there was a lot of sand in the front and back of the truck. All of the cupholders had dirty and grim down in them. Overall, the truck was better than the first one we were assigned to, but the truck was still by far the dirtiest uHaul we have rented. The reason I would still recommend this location to a friend is because the women working behind the counter displayed wonderful costumer service. If it wasn't for her, I would not recommend this location to someone in the future.CHRISTOPHERR R.
Toni went above and beyond to accommodate my needs. When I first went in to secure a truck, she did not have the size I needed. She immediately got on the phone and assured me that my size truck would be available the day of my move. She even set the app up on my phone. Toni definitely made my move easier. Thanks, Toni!Dianna W.
Friendly and professional. Great service would recommend to anyone.Jason D.