I booked an out of town truck and the guy I booked it from didn't speak good English and messed up giving me a in town truck costing me an extra 400 when I dropped off I was told even though I didn't sign a contract I am.still responsible for his mistake this is unacceptable we foster over 10 children and rent uhual alot to move them in the future I can't trust uhual this is also the second time I was given a truck on empty and the person rented from lied about the gas in it. This is not honest and for your person that called to call me a liar is not how you conduct customer service very rude. I will be taking this up with better business bureau and my credit card company we made completely clear when renting where we would drop off .
bryan t
Emilies Mini Mart
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Brantford, ON N3S1T1
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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It was my first time renting a vehicle with Uhaul and I was very disappointed with the way everything turned out, I must say I will never rent from this company in my life again. No thank you!
Samantha CSet the instructions correctly
Erick TMake sure that the cab of the vehicle is clean! There were 3 smears of dog shit in the cab, which we had to clean ourselves. This took time out of our busy move, and was absolutely disgusting to encounter.
Meghan JEverything was perfect. I noticed the check engine light was on. Might be worth looking into.
Akindamola A