The drop off location was impossible to maneuver even the smallest of vehicles around. I was told to drop my AT in a handicap parking spot but with my 23 ft truck and all the other spaces filled I opted to park it in another place on the property. If not for a good semeritan I wouldn't have been able to back the trailer into the spot I did. The office staff didn't offer any assistance during the time I had the main road blocked. I will say they were very good on checking me out during that time but it would have been better to get parked and off the street. So I'd say the priorities were not in the right order.JOSEPH P.
Moving Truck Rental in Bradenton, FL at Premier Motorsports & Imports
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Bradenton, FL 34205
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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I arrived just before noon Wed June 2, which was when trailer was due per the contract. First thing I noticed was that trucks and trailers were scattered haphazardly behind and in front of the storefront with no indication of where to park, leave trailer or anything. Second, door was unlocked to office, and when I entered the lights were out and no one was there. Opened rear-facing door marked employees only, and again saw no one. Called out, and no response. Another trailer customer pulled up, and he went into the office and found no one. Anyway, he and I removed our trailers, and I left. Later that afternoon I received an emailed receipt from U haul showing a charge for an extra day -- They had logged the trailer in several hours after I left it. This is the worst UHaul location I have ever experienced over many years of using your service.Anthony S.
Answer the phones.LANCE W.
When checking in online it would be nice to know that you need to change check in time in order to retrieve key if it is different time then originally anticipatedMatt J.
During delivery, the guy/girl acted like she didn't know where I needed to put the trailer. Then acted like he/she didn't know how to unhitch the trailer. There was barely enough room in the back of the location to drop the trailer and safely pull my vehicle back out. Overall it was dirty and just a bad 5 minute experience.ANTHONY D.
Never received a final bill for my rental ,which I am still waiting on.the inside of the truck was fairly clean but the window s and outside was dirty.MICHAEL C.
Moses was very attentive and got me the best equipmentTRACY W.
The young lady on duty was so very polite, efficient and awesome to deal withRICHARD R.
Very good customer service.MOISES L.
The owner and his daughter who took care of us were kind and helpful. However, he gave as a trailer to haul our car on that had a nail in one tire with a slow leak and another tire was bald. We were not aware of these things until we reached our stopping place halfway to our destination and my husband happened to check the tires. We called U haul roadside assistance and they immediately called someone for assistance. The person they sent was great and did everything in his power to take care of our problem. It was a very stressful situation for us to be in due to their negligence with their equipment.KEN M.
Pick up was fast and easy. Everyone was friendly and helpful. Thank you.Helga M.
Worst place ever had it no turn signals dirty inside and what a pig of a trailer I got 9 mi a gallon last one I rented was a newer one and I got 16.1 miles a gallon on my 2500 ram Crew cabTrevor M.
Reservation for a 15 ft truck with ramp and an appliance dolly needed to move appliances. Got there to pick up at 1210pm go in to finish rental paperwork. Find out no dolly what do ever period on site was told just gave way last one. Then no gas in truck. So renting for 4hrs meant nothing. Had to put gas in before I loaded up. And had to go find a dolly so could load truck. Waste of my time. Never will I refer this to anyone to rent from. Why bother reserving when it's still not there for use. Had I of known this location didn't have my entire order as in truck and dolly available wouldn't have rented here. Wasted an hour and a half trying to locate a dolly after clock had started. What should have been a quick pick up and move turned out to be waste of time and money. Angry customer ridiculous unnecessary aggravation to finish off my weekend. Would not give any stars except the lady receptionist was actually trying to be pleasant and felt she was genuine in feeling bad about the whole issue gas and dolly.JULIE B.
Moving is never fun, but the staff at both locations were above the call of duty. Many Thanks !!!GARY H.
Very helpful. Fast service was in and outNILA G.
The truck was absolutely filthy. I had to clean the seat and steering wheel. In the day of COVID, you would think they would be careful and clean it. I had a car hauling trailer that they never put the chains on. I found this out after I hauled it from Florida to Texas!'n. The truck had horrible brakes and bounced all over the place. I've rented trucks many times and never had one like this. I felt like I was beat up when I finally made it.DEBBIE K.
The front desk person was rude, I was told I could have the truck for 6 hours then was changed to 5 hours but it wasn't ready at the changed time of 10:30. We got there at 11:40 because of the time change and we still didn't get out of there until noon because they were cleaning and prepping it still. I was told I'd get a call initially at 10:15! Never got a call. I had to call only to be told they needed more time. Our truck had been double booked and they told me if I didn't return it by 4:30 they would charge us a penalty even though you all promise a 24 hour rental! I've used Uhaul for years and my experience with this rental was extreme disappointment. The manager was nice but Uhaul tied his hands by double booking. I won't be using this facility again. We now have to rent another day to finish our stuff! Ughhh!KENNETH M.
Brakes did not operate smoothly and pulled hard to the right.Ronald H.
there was damage to the car trailer i had to take pics, other then that a very good experience.BRIAN W.
Very helpful with the rental experienceScott W.
Very accommodating, very nice to do business with.Dennis S.
I had after hours drop off but very small operationDavid O.
I give this location and the staff five starsâââââJohn B.
Super friendly staff. Moses was very helpful.JOHN F.
Dolly ordered, ran out? Replaced with appliance dolly.Joseph N.