We decided to drop the truck off a day early > yesterday we were done with it at 10:30 our storage facility is a block away from this Uhaul. When we got there the sigh said open at 9:30 am and we got there at 10:30 and the sign said out to lunch. I called and we waited around the area to get this person to call us back and they did about 15 minutes later he was rude , short and all he said in a angry voice was put the keys in the box , I told him he better not charge us a environmental fee since we were present twice he said he wouldn't. I hung up after, He was very unprofessional, never a nice word or polite at all. We will NEVER recommend that place due to whoever was suppose to be there yesterday and I noticed my receipt was completed after 2pm, maybe that is when he decided to show back up for work, so pathetic...
Michelle C.
Town & Country Homes Inc
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Bonne Terre, MO 63628
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Very limited equipment. I picked up after hours but the truck was ready for the retirement home. check engine light came on half way to our destination and the AC sometimes worked and sometimes didn't. And the worst part was no cruise control, I didn't even know they made vehicles without cruise anymore.
Jeremy D.Nice friendly people, they seemed like they appreciated their jobs. This is the 2nd time we have dropped off equipment there. Only thing is they tell us they will send us a receipt later after drop off, they should check the truck and complete the process and give us a hard copy. while there we took pictures for our own personal record just in case we were charged for something we should not have been, otherwise there better by far. we always take care of your equip/gas I have used Uhaul a long time, not liking however the pick up locations they are way to far..
Michelle C.I tried multiple times to follow the off hours drop off and the web site would not work properly. Other than that all was good
gina C.Loved this new system and the people who helped. Best value I've had lately.
Gary S.