The employee, Jim, was a pleasant person at Fleet Repeat and helpful. He assisted in marking preexisting damage on the 15' truck, answered questions, but the truck had returned to his location two days prior and it had never been cleaned. I found empty water bottles under the passengers seat and food wrappers behind the seats after leaving his location. He did his best to assist cleaning up a mess with my contract that the Auburn, WA dispatch center would no resolve. I reserved my 15' vehicle in mid January 2021 for pickup in the Puyallup, WA area on March 30, 2021. 10 days prior to picking up the vehicle, I received a cancellation notice due to no vehicles available for my one way move to Alaska. While trying to resolve this, I was told by one of the Auburn, WA dispatchers that they had no vehicles available to me within their district from Northern California, Oregon or Washington State. I further asked where was the closest location where I could get a 15' truck for my moving needs. The dispatchers stated Boise, ID, 580 miles away from Auburn, WA and outside of their Uhaul district. I further asked if they would compensate me for my travel to Boise to pickup the vehicle and drive it back to Puyallup, WA to start my move. I was told I would not receive any compensation for my $1,055 out of pocket expense. I was upset, but I was forced to pay so I could accomplish my trip as planned during my leave from work.Lyle C.
Moving Truck Rental in Boise, ID at Fleet Repeat
(Distribuidor de U-Haul del vecindario)
Boise, ID 83714
(Located at Chinden and The Connector I-184 Across from Riverside Inn)
Services at this Location:
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.- dom.: 8 a. m. - 4 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Boise, ID 83714
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I didn't rent from U haul recently why am I receiving this?Scott D.
Upon arriving there during business hours there was nobody there, and just a piece of paper with a number I was informed to drop it by the other trailers and that's it, but it was obvious no paper work got done as I continually got phone calls about changing my drop off location to a new place and didn't know I dropped it. Even though I called the guy.Dylan R.
a better wifi and computer network to finalize my contract while I am present.kelly S.
Reserved a 10 ft. truck online. When I got to the uhal location I was sent to to pick up the truck I was told my order was at a different uhaul location. When I went there they didn't have a 10 ft. truck so I had to rent a larger truck that cost more. Bad experience. Won't be using uhaul again.Daniel T.
Excellent service, friendly people. Totally satisfied with my experience.Butch H.
I was given the wrong information on the facility location. When arriving at the first facility l found all the people in the facility not wearing face masks. When arriving at the second facility I found the same along with anti-masking rhetoric. I was not given the full explanation of charges. I was told to fill the truck with gas. While charging me .99 cents per mile. You have lost a customer going forward. Very disappointed to say the least. I will not be recommending U-Haul services to anyone as well.Scott C.
The process was fast and easy. Very helpful and polite staffNathan D.
Excellent and efficient customer service thank you! Back of truck was not swept out before I took it with me- there is a sign inside that there is an additional fee if the truck is not clean- and so I cleaned it once and then cleaned it after. The cab of the truck also smelled of cigarettes strongly. I mentioned this to the gentleman working and he said he would note it and I would not be charged. Still not a smell I wanted to have with me all day long- and yet, there it was. I did have luck with a same day rental so in the end yes I would recommend to a friend.Mary K.
Nothing. Outstanding customer service.Brian M.
Really helpful staffPhillip H.
Really helpful staff.Phillip H.
The man behind the counter i did get his name was extremely helpful and politeMICHAEL F.
Not happy with my card being charged an amount exceeding what was supposed to be charged and also an amount of hats no where on my receipt.Brandon S.
UHaul agent a really good guy. Will return.Patrick S.
Could not tell that it was a uhaul location Poor signage.Clarence L.
We are very particular people when it comes to cleanliness. My husband was not happy with the interior of the cab.robin D.
Location was fine and I dropped off the trailer late in the night before the trailer was due.ANDREW E.
The owner was very friendly and accommodating. When he heard I was driving from Boise to Sacramento, he graciously reduced my mileage from .79 to .49 saving me hundreds! I rented a 26' box truck. It really drove nice. It was powered by a Triton V10 which I am now a HUGE fan of. The cab was very comfortable. I would highly recommend U-Haul AND this establishment.James N.
The website appears to not know the timezone of the person making a reservation. I originally had a 3:30 pm reservation, I called in to see if I could get something earlier and was informed that I was, in fact, late to pick a truck at 1:30 pm. Then I noticed that it was not for the location closest to me, as I requested. (The location less than 500 yards from my house) I was instead routed to a location 3 miles away. That said, I found the operator of this location both friendly and helpful. The vehicle was exactly as expected and I concluded my business in the vehicle without drama.Dwayne R.
In my opinion it would be difficult to improve anything . This location is a smaller dealer and they are able to give much quicker and better service. Easy to work with, very friendly and professional.Brik S.
No person at drop off location during business hours, parking lot too exposed to passing traffic, high risk of vandalism or theftELI B.
There was very little signage to let me know I was in the right location. I worried that I was leaving my truck in a vacant parking lot. If you can't staff a location, make sure that people know where it is and what to do. Again, to be fair, I spoke to a person this morning in Boise who assured me that the truck was fine.Jack B.
Fast, reliable, courteous, and knowledgeable service! Thank you!Chris P.
On my way to San Diego the trailer constantly had a problem with a tire losing air. I had to stop every 200 miles to charge the tire with air. I am asking for a credit in the amount of $10 per day. Which equals $40 for the entire trip. I turned the trailer in 1 day early. My number is 619 654 0323. I am lucky I got there without ruining the tire. It was the left front on the driver's side.Timothy B.