This place is horrible. The owners are rude, cussed me out because I put 40$ worth of gas in the uhaul at their gas station and the needle didnâ€™t budge. Threatened to hit me and my boyfriend in the head with a bat. I will never in my life rent from these people let alone a uhaul again! You guys should really review who you let rent out your products, because this should not be an active location !
Moving Truck Rental in Birmingham, AL at Graymont Groceries
Moving to or from Birmingham, AL 35204? Get FREE truck rental rate quotes at Graymont Groceries.
Get FREE moving truck, pickup truck and cargo van rental quotes at Graymont Groceries
Pickups Pequeños trabajos
Cargo vans Pequeños trabajos
Camión de 10' Studio to
1 Bedroom Apt.
Camión de 15' 1 Bedroom Home
to 2 Bedroom Apt.
Camión de 17' Casa de hasta 2 dormitorios
Camión de 20' 2 Bedroom Home
to 3 Bedroom Apt.
Camión de 26' 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Birmingham, AL.
Cargo vans and pickup truck rentals in Birmingham, AL
U-Haul cargo van rentals and pickup trucks in Birmingham, AL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Birmingham, AL 35204. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Barandillas interiores en las camionetas de carga
- Transmisión automática
- Air conditioning
- Suspensión Gentle-Ride
- V-8 de bajo consumo de combustible
- SRS/bolsas de aire
The individual that assisted us seemed to not know what he was doing and he was extremely rude. Iâ€™d already provided the information that he was asking me for over the phone when I made the reservation. When I asked why he needed all of the same information again (including my debit card information) he started an argument with me saying that I was wasting time by asking him questions. Also when I made the reservation via phone beforehand, I also specifically asked if someone else could pick up the tow for me and if I had to be with the person. I was told by the representative that I did not have to be with the person. The representative then asked me for the name of the person who would be picking it up and stated that sheâ€™d made a note including that personâ€™s name on my reservation. The individual at the location at first said that he did not see the note and would not allow the person (who is my step dad) to pick up the tow. He later stated that he did see the note but still would not allow my stepdad to pick up the tow without me present. The entire ordeal was exasperating and and the customer service at the U-Haul location was horrible. I would never recommend that location and Iâ€™m skeptical about patronizing U-Haul at all at this point.
The service was outstanding. I would use your service again.
Reserving a truck online is a complete waste of time. Reserved a location close by only to be told I would have to travel to another location out of the way to pickup the vehicle. Also reserved several add on options, ie furniture pads, dolly, etc, and they were not even on the truck. Had to travel back to the location where I originally reserved to pick up those items and waste more of my time. Overall worst experience with a rental company ever.
Dont rent at this location
They could not produce me a receipt when I returned the truck. The clerk call for help and the man he spoke with assured me I would have my receipt within 10min of the call via text messages. All he asked was that I take a picture of the mileage and the inside of the uhaul and send it to him. As for the Uhaul itself, it would not go over 60mph, the steering wheel shook the entire time, and it would barely change gears.
Better explaining on the mileage. I was a1st time buyer and didn't really know what to pay for or ask for.
Asked multiple times for money from homeless. Distracting when trying to move equipment.
Service was great!
I inquired to pick up at an address much closer to my residence and u-haul sent me to a location far from my area, in an unsafe neighborhood. The check-in experience took over 30 minutes and I may have been charged twice. The truck itself was fine and everything I had control over went very smoothly, but I was unimpressed by the services provided otherwise.
My original contract was with a uhaul company on Ave. E in Ensley, Alabama. It was for 8am. I arrived at 7:57am the gate was closed so i called the number given to me when i made the reservation.. The man said he would be right there, then called me back within 2 mins., and stated his wife was sick so i need to give him 20 minutes or more to get there. So i called the 5 points store. The uhaul answering service answered the phone and honored my reservations and directed me to the nearest uhaul store and they directed me to another uhaul store which had the correct truck size i needed. The graymont customer service was terrible. Store Safety horrible.. 3 women came in running and fighting, the worker didnt know where anything was and the truck was dirty. I had to wait for it to be cleaned out and they charged me for insurance and i explained i have my own full coverage. Then after returning the truck. It took over 45min. To get my cash deposit back. What a big delay, for my planned day ..
No contract was given
We rented originally from the Vestavia Hills location, and then discovered we had to drive 15 miles out of the way one way to receive the truck at this location. Not quite sure what the point is in reserving a truck at a location if you still have to go to a completely different location for a truck. The man at Graymont Groceries was very helpful and nice to us and we enjoyed working with him. However, the staff at Vestavia Hills (close to Red Lobster) was unreasonably rude to us and provided terrible customer service. We would not use that location or recommend it.
This is not the location I wanted to pick up the uhaul truck. It was supposed to have been available st s closer location
The location was dirty, spent 30 minutes to return a trailer, staff was slow and didn't seem to care, staff did not check trailer, would have rather drove 30 minutes out of the way to return the trailer than go back to that location. Would recommend having someone look closely at this location.
The uhaul was at an gas station the customer service was terrible. The cashier stop attending to me to take other customers. And i never recieved the keys because he told me he couldnt help me after trying to get the uhaul for 2 hours of going back and forth with putting money on my card to taking it back off.
The man running the store was very helpful and very polite. I had no issues dropping of my rental trailer. The only thing I would say is that the location itself is in a 'sketchy' area, some customers may not feel as comfortable as I was going there. But, again, I had no issues.
The place is located in the ghetto, the attendant who did the paper work wasn't previously trained nor understood the check in process. He did his best but it was clear he wasn't the Uhaul rep. No one check the light or helped hook up the trailer.
I just didn't like how the men were hanging around the front of the store.
The truck I rented was not in good mechanical condition.The front end was severerly out of line,leading to unsafe driving experience
Make sure the truck is clean and full of the correct gas.
I reserved and completed the sign in for a 15" box truck rental at one location and when i got there at the correct time i was sent to another location because they did not have a truck for me. at that location i was sent to another location. at that location i was sent back to the second location. I know i am due a $50 refund for the reservation guarantee and i have already filed a complaint at the 1-800 number. Their was a man on the phone who was very helpful and my only saving grace. i believe he was in management.