I rented the 10' truck they had for an all day rental. The truck was incredibly, disgustingly unclean! It reeked of a mixture of alcohol and cigarettes. We had to drive with the windows down the smell was so bad. In addition, we received the truck on 3/4 of a tank of gas. We stopped 5 miles from Handy Jim's to refill the tank before returning it. I put it back to the 3/4 mark. They charged me $15 for gas saying it was below the 3/4 mark. It was not! I chose this location because it was the closest to my house. I do NOT recommend this location. It is advisable to drive a bit further for a better experience.
Scott S
Handy Jims
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Akron, OH 44319
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
update the phone number in your records. the one provided to me at the rental location is out of date for the drop off location
Paul BEasy drop off. Nice personnel.
Rod DWe initially scheduled the pick up for Boardman Ohio. We had to change the weekend of the pick up and without request it was changed to Akron Ohio. This is 60 miles from where we needed the vehicle. The vehicle was not clean there was dirt all over the floors And the gas was not full. It was at 1/2 tank. U-Haul indicated I needed to drop it off on December 31 by 3:20 PM. When I got to the location they had been closed since December 23. What was the point of dropping it off at this location? This is not my first negative experience with U-Haul, but it will be my last.
Lester OI had a 10:30am pick up, I went into the location to pick up. Was met with an employee who told me the Uhaul manager wasn't there. She called him and told him 'some chick is here for a uhaul'. He didn't show up until 11am. I was told I could drop off at ANY uhaul location after I was done, but on the app and online I was notified that if I didn't drop off at my designated drop off location I would be charged extra.
Alexis N