This should not be an authorized drop off/pick up location. I tried to return my truck here and the person inside would not help me. He would barely talk to me. He said I have to do everything online and that U-Haul would send me a code for the lock box to return the key. I tried to return online but the website was not working. I had to take the truck back home and try again the next day after downloading the app. Unfortunately by then, my other driver was gone so I had to Uber home after dropping off the truck. So inconvenient. Oh. And U-Haul does not send you a code for the lockbox. When I called customer service, I was told they should've been able to assist at the counter. Don't go here.PATRICIA W.
Moving Truck Rental in Bensenville, IL at Marathon
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Bensenville, IL 60106
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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This was NOT my first location in which i was supposed to pick up my van.Chuck F.
Very easy to rent and very friendly staff. Paying per mile driven ended up being very pricey. I know the place doesn't set pricing regulations but i found the cost to be astronomical.Anthony B.
Great serviceBenny G.
The mini mart owner did not give me the 24r uhaul hotline (brochure) if I ran into trouble. He never came out to show me the trailer or help me check it out, or help me hook it up. Good thing I've done this before. One bad trailer tire which I replaced myself only 1 hr into the trip. The trailer lights didn't work, and there was a snow storm which I got caught in because the trailer I rented was junk!Mike F.
The location was convenient but the truck was dirty. Water bottles, candy wrappers, and other trash were left in the cab. The back had clearly not been swept clean either as there were multiple pieces of plastic throughout. I did not appreciate this, particularly when there is a sign clearly stating that there is a charge of $25 if the truck is not swept clean.Matthew C.
The owners of the location where very helpful and timely. The truck was ready, fully gassed, and easy to drive.jazzkic J.
At a gas station had to wait and then the attendant just said leave the key.Had to tell him truck had equipment and door was not lock. Was not sure if everything would be okay. Not very reassuring situation. They need more training.belinda M.
The Marathon employee was busy since he was alone, but he helped as much as he could. When I called he didn't answer right away, had to call multiple times, and he didn't seem confident when I was asking questions.Milca V.