Will use again
TERRY G
Benbrook Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Benbrook, TX 76126
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Did not accommodate mobile pick-up
Chris AThe air conditioner in the vehicle really didn’t work!
Kevin MTruck was filthy. Two inches of liquid in the cup holder, nothing in the cab had been wiped down, windows and van box were filthy and covered with dirt. Was rented on less than an 1/8th of a tank. I’m an ex MCP and I know this dealer well. AFM has lots of issues to address here! Told not to worry about the inspection text, it is easier to skip.
Jeremy BNever rent from here. They do not follow U-Haul’s policies. I extended for an 8th day and was charged an extra week (no one cold figure out why… b/c it’s what this owner does). I extended for the extra week b/c they charged me. I turned it in a day early… I was not refunded my extra day. The staff is rude. If all U-Huals were this store. You would be bankrupt. I’ll put in a BBB complaint perhaps an ADA complaint. It’s that bad, and I just got thru telling my rep how great UHaul is. The guy working there berated me when I showed up. He was surly at best. Dropping off this guy was told me to move my van (your van) by banging on the window. No “hello” “please” or “thank you” I was in parking spot, but a guy was picking up a trailer and wanted easy access. I actually assumed he was just a jerk with the guy in the truck. I didn’t think he actually worked there. I’d love to send you the picture of this U-Haul’s handwritten policies taped on the desk with a single piece of tape.
JAMIE H