Location has excellent customer service!
Jared G
Factoria Security Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bellevue, WA 98005
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 5.0 Average Customer Rating
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As the desk person offered, the pickup truck had an intense cigarette smoke smell that they've tried everything to remove. Consider running a powerful ozone generator in the cab overnight. The powerful ones are plugged into a 120V wall outlet rather than the simple ones plugged into a cigarette lighter socket.
michael aI had an amazing experience at this location, mom and pop shop was very cute. Good vibes for sure would do business with again
Benjamin EService, location and vehicle were all great. Only disappointment was realizing what the milage fees were. Felt a little misleading to advertise a rate in dollars and cents and then add (plus milage fee). A short rental with 30 miles costs more than double your advertised rate. Then the customer pays for fuel on top of that. So I rented a 19.95 truck for a few hours and paid 2X that because of the milage, then put $20 in fuel in the truck. I don’t mind the rate or paying for fuel but the $0.80/ mile is a bit excessive (and misleading). $20 rental is not a $20 rental. Would prefer upfront pricing - give a daily rate that works rather than stacking up additional fees.
Dave WI ordered 12 pads, but only received 10. Still had enough, so no issue. Agent very professional and courteous.
Richard A