I went after hours. Just park and use app. Did not deal with any employees. Place is a store storage type place so everything was well lit. Parking was bad though. Only 3 spaces and none really fit trucks.Felipe P.
Moving Truck Rental in Baton Rouge, LA at Move It Self Storage Dawnadele
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Baton Rouge, LA 70809
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Lou was very organized and professional.Jimmy C.
The truck itself was fine. I paid for extra things (furniture pads, furniture dolly) that weren't available at this location. I wasn't notified ahead of time and I haven't gotten my money back yet.Taylor J.
The app needs to be improved, I had issues returning the truck through the app. I would go through all the steps and it would glitch and return me to the home screen I repeated this 3 times before finally calling the 1-800 number.ANGEL B.
Locations fine. New GMC 10' truck was the most uncomfortable cab I have ever driven--It was so small I could not unbend my legs past 90 degrees. If this is the truck that Uhaul is going to I will rent elsewhere. I was actually hurting from 4 hours in this cab.George D.
MRS. LOU OF THE STORAGE CENTER IS SO HELPFUL, I ACTUALLY HAD TROUBLE REGISTERING FOR THE UHAUL ONLINE. SHE WAS ABLE TO GET IT FOR ME. I HAVEN'T HAD TO GET A UHAUL FOR YEARS SO THE ONLINE REGISTRATION WAS DIFFERENT FOR ME, BUT I GET IT. THEY'RE EASY TO DRIVE AND GREAT TO MOVE. THANKS!Carey C.
Well lit area and location was easy to accessLoretta S.
I was charged for a furniture doll and there was not one in the truck. I disagreed with the billing but was not refunded my moneyJennifer K.
The office was not accessible by phone. All calls went to a central dispatch.MARK M.
Lou was friendly and helpful. Will use this location again!Kelly R.
The agent at the location didn't seem to understand how the online rental should work. She told me not to complete it that way. I continued on anyway.Marlon R.
The mobile drop off made it very easy. There were only three parking spots, so that made it difficult. Recommend more parking spaces or better labeled parking area. The UHAUL mobile box should also be better marked. Maybe a larger sign saying they are a certified drop off location, etc. (it was a desolate area with a small parking lot and no other UHAUL tucks for reference)MArlena C.
Have things in better orderMelissa Turnage T.
Stop over charging people and false advertisewalter M.
Everything went well. I will use again. ThanksCHERYL K.
While the truck itself was great the customer service experience could have been alot better.ajalin Z.
Helpful lady at desk.Sylvia M.
Absolutely terrible experience. I reserved a truck prior to the day I needed to move in, I even uploaded pictures of my DL and gave them all my info to â€œsave time at pick upâ€. When I arrived to pick up the 10 ft truck I reserved for 9 am they did not have any trucks at all to rent out. After waiting 30 minutes for the manager to get there he proceeded to tell me that it was ok because they had a 10 ft truck close by. He then made a new reservation and attempted to send me to another location but after calling that store he found out they too did not have the listed and now reserved truck. Therefore he made ANOTHER reservation for a location even further away but told me there were no employees there and I would have to use the U-Haul app to get the keys. After spending an enternity on hold I found out that there were in fact people inside the self store age lot I'd been sent to to, who were perfectly capable of helping me. However once inside found out the manger had put that the truck would be returned by 2:30 and my original reservation had a drop off time of 6 scheduled. The employee then had to cancel and make a 4th attempt to rent me a truck and of course I had to go through the process of giving her my DL and other info despite having g done this already. And finally after over two hours of fighting I was able to get a truck. So to surmise I would/will not recommend that anyone even bother trying to reserve a U-Haul and to avoid Acadiana Premier buildings if they do as they are completely unorganized and will waste a great deal of your timeAbraham B.
They were closed on Sunday but drop off was still easy and there was someone monitoring the yard that reassured me about the drop off process.Tifini B.
Nothing everything was okayRyan B.
I feel like I was robbed without a gun!!! NEVER AGAINBernetta W.
Excellent serviceMazhar S.
The service was just what we needed at the time. Thank you.Susan H.
The check-in and check-out was speedy and efficient, I did it all online but the lady at the office when we went to pick up the vehicle was very courteous and fast with getting us checked in and out. We did not experience any problems or issues.Gloria W.
Just maintain the high level of service that I received.Rodney L.