Customer service excellent but trucks need a bit of workjason S.
Moving Truck Rental in Balzac, AB at Gas Plus Balzac
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Balzac, AB T4B2T3
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
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Great customer serviceReginald C.
Ensure that the equipment is checked and working properly( 4 marker lights were not working and one of them was falling out of its socket) The chains were actually tied in a knot and not just twisted up. The brake chain was attached to the safety chain( (my wife had to ask the staff connect the trailer up) There were no rubber chain locks on the chains (as I have noticed these on 5 previous rentals) Called Uhaul direct to book and the agent took down the right information and she read it back to me. Went to pick up the trailer and found that the duration time was not added properly. That location could not rent the trailers they had, out for three days, not available. We made them find another trailer and that was at the Balzac location. This latest rental was horrible, very unorganized and to say the least stressful. I am expecting some things to change for sure from this review Thank youShirley S.
requested online for a appliance dolly and it was confirmed. When we got there they did not have one. Had to rent elsewhere. Better tracking for online so this does not occur.Wayne S.
Not friendly did not Even come outside to check mileage upon return had to take Photos and show insideSherry B.
Did not help to hook up the trailer, did not come out of the store at all.Wesley J.
The manager of the location was helpful and extremely nice. No issues what so ever.paterson E.
I originally stopped to Fuel my truck to pickup furniture and thought oh a uhaul would be so much easier...first quote was 40 I had the truck for 2 hours he charged me in mileage and it ends up being 170.00 plus 25.00 of Fuel I put in...pretty ridiculouswillis M.
1. Gas station charged me $7 gas for 25km usage, which I think is a lot. 2. My uhaul bill says net paid $40.11, but my credit card was charged $44.46 ? Dont think ill ever rent a uhaul or refer a friendd-souza P.
The worker was rude and did not care to help me. the truck was not properly inspected nor was the paperwork properly completed. Nothing matched the paperwork and the worker said he could not change anything. Tried to push me aside to help other customers without resolving. Also, I booked way in advance and was told it would be at my selected location. Then the day before, I was told that i had to pick up my truck at a further, inconvenient location that added fuel costs and mileage on my personal vehicle as well as the trucks. The first customer agent i spoke too was rude and inconsiderate. Based on these experiences, I would rather haul my stuff on my back rather than utilize uhaul services again.GERALD L.
We booked a 26 foot truck. They did not have one for us. This made our move extremely frustrating. We ended up paying way more after wards because we had to pay for a 20 foot truck a trailer separately. Never will I be using uhaul again.Gary J.
There was one woman serving customers and the U-Haul line was ignored while she served at least 15 other people who arrived after the U-Haul customers. Basically, they needed 2 people people working in the store, one for regular customers and one for U-Haul customers.Norman M.
The unit was a bit dirty on the outside and inside. I found it a bit odd there was only 1/4 fuel in the tank. It makes more sense to me to have a full tank and return it full.Josh H.
Poor customer serviceAbdul Rahman P.
The gas level was incorrect on the contract it showed 1/4 tank but was actually almost empty. I went back in and they adjusted it. The kms shown on the vehicle were also not was stated on the rental contract. The clerk that gave us the vehicle mentioned that there would be a credit on the file from U-haul as the tank was empty, when we returned the vehicle the next agent said he didn't know anything about that and we would have to call u-haul. To top it all off we received 3 printed versions of the contracts and on the back of those papers were 3 other renters private information including address, dl, telephone and email address. This needs to be addressed by head office as it is a major breach of privacy and security.Maico T.
I found my truck this time, to have off steering, and with every bump the mirrors move out of place, causing more blind spots. I also received the truck empty with the fuel warning on.Liam A.
Very convenient drop off location for an airport bound client. I certainly appreciate the Southern Alberta traffic crew for accommodating the request for a location closer to the airport.Robert T.
Back in the old days the gas tanks were full and we were to return it full. Now we start out with empty tanks. I asked for no insurance, I was billed anyway. Why bother asking !Debbie S.
This is our second rental in the past year from this location. Staff remembered us and helped out too.Vern R.
Make sure vehicle cargo bay has been swept outDesmond W.
The service was awesome and I will be using them again this Friday.derek C.
Fast and professional service. Very polite. Will definitely go there again and recommend him.white danny W.
We were overcharged on the mileagelee T.
The Truck wasn't ready, its had no gas and both the cab and cargo area was dirty. During covid-19 I thought that to the very least the cab would have been cleaned. The wipers didn't work passenger side mirror was stuck and wasn't able to adjust. Over all the rep was kind, but he threw me 4 sets of keys and told me to pick a truck. The trucks that had gas in them was parked behind other units and he said he couldn't move them. The truck that was available was filthy and had zero gas. I know I shouldn't expect too much From uhaul as its a cheaper rental, but I feel the basic common needs weren't acceptable. I won't be renting from your company again. I'd be willing to pay more for safety and better customer service.Chris R.