When picking up from a business, it would've been great to inform me your off days
Tasha H.
Moving Truck Rental in Baltimore, MD at Rosedale Auto
(Distribuidor de U-Haul del vecindario)
5606 Bel Air Rd
Baltimore,
MD
21206
(Between Frankford & Hamilton)
(Between Frankford & Hamilton)
Contáctanos
5606 Bel Air RdBaltimore, MD 21206
(Between Frankford & Hamilton)
Services at this Location:
Location Hours
- Lun.- vie.: 8 a. m. - 4:30 p. m.
- Sáb. - dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Baltimore, MD 21206
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Great ðŸ‘
Milton S.- Rating:
- 2.0
The vehicle was raggedy, the ride was horrible and extremely uncomfortable. The staff were not friendly at all.
JAMES C.- Rating:
- 1.0
Customer service was very poor
MICHELLE D.- Rating:
- 3.0
This was actually a fix to my original drop off location that had been listed as operational, but when I arrived they turned us away. Not a reflection on this location at all! But since it was after-hours for this particular spot (the other was not) I can't really speak to their service. The U-haul customer service woman on the phone who helped me find an alternate drop off was extremely helpful and friendly though!
Dawn G.- Rating:
- 5.0
Phone waiting time
Karen G.- Rating:
- 5.0
Provide the lockbox combo when returning the truck and keys.
Matthew M.- Rating:
- 4.0
Pick up location could use better lighting since after dark pick up/drop off is an option.
Adrien B.- Rating:
- 3.0
Mobile pick is very bad. Needs improvement! I rented the truck a day prior to the pick up. The online website stated “Thank you! “ and all nice stuff but never asked for Driver license and Insurance! Which was a bit weird!!! The day of pick up (very next day) is so bad that I almost cancelled the reservation. Because I logged in and it didn't promote me or ask me for anything and it didn't work, didn't give me box code, did nothing! As if I have no reservation. I called and waited for 19 minutes then the representative told me to go to a different location. The associate at that location told me that I will get a message in five minutes and I should go back to the first location but never received a message!!! My recommendation: When your website see that a costumer is serious and put tons of information, it should finalize the process by asking at least for insurance and driver's license so he/she doesn't have to go through taking photos of insurance and licenses in a very busy environment!!!!! I doubt that I will rent again but may be I will try and see if the process improved.
Muhammad A.- Rating:
- 1.0
Walk thru w customer when returning equipment to find out about any bills that are made up. Be careful and insist on a final walk thru.
Nechemya D.- Rating:
- 1.0
This was absolutely the worst customer service experience that I've ever had! It took me and hour and a half to get access to the truck which had been reserved for nearly a month! The truck contained none of the additional items which I requested and paid for! I will absolutely never use U-Haul again and I will certainly discourage family and friends from utilizing this company as well!
Amahl F.- Rating:
- 4.0
I didn't realize this was a mechanic auto shop. They guy who helped me was funny. I wish I got his name. Because it is a garage, it's not clean but the experience was great.
Dawn K.- Rating:
- 5.0
The experience went smoothly and the mobile check in wasn't to bad
Kayla D.- Rating:
- 5.0
Great Customer service was very professional and attentive and supportive.
Robin M.- Rating:
- 5.0
The only problem that I had was that I reserved furniture pads and there were none in the truck. I phoned customer service and the fee for the pads was removed from my reservation immediately. Great service!
Carole S.- Rating:
- 4.0
Prepare the customer for what's involved with the return process. Send an email with an overview. The return process was longer than the check out.
Kim D.- Rating:
- 5.0
These guys are amazing Donny is so awesome. Yes I Reccomend U haul anytime
Felecia H.- Rating:
- 1.0
See my letter of how i was inconvienced due to a headlitep malfunction.
Sonya M.- Rating:
- 3.0
Even though I had done the so-called express check-in online, I still went through the same process at the shop.
Afolabi L.- Rating:
- 5.0
The lady that checked me in was very nice and helpful. It was a fast and easy process.
Kenneth L.- Rating:
- 1.0
No one around, no sign to state where truck gets parked. Spent 16th of a tank of fuel trying to find the hole in the wall. Then was charged $11 for it. Uhaul=Scam
Jackson W.- Rating:
- 5.0
Excellent Customer Service ???????? Thank you for making my move a smooth process??
cheryl W.- Rating:
- 5.0
Not the locations fault but the previous driver of the vehicle smoked in the cab. I don't smoke and am very sensitive to the smell. Besides that the truck was almost brand new!
Matthew S.- Rating:
- 3.0
Returned the truck at at 4pm yesterday, was told even though they're open, i would have to come back the next day to finish the return process.
RONALD D W.- Rating:
- 3.0
They didn't seem very prepared when I arrived. But they treated me very well.
DEBRA B.