No one was at the location and the building wasn't open. Even though we got there late ( after 10:00 AM). Called phone number posted on door several times and no one answered or called back after leaving message. Finally called customer service 1-800 number who walked me through self pick up. After finishing move and returning truck no one had showed up at location and there were several customers waiting to rent a truck. No service is worse than bad service.Mark M.
D&T Elite Automotive Group LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Balch Springs, TX 75180
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
¡Servicio de propano entregado directamente en tu puerta!
¡Tenemos la selección más amplia de la industria!
Comentarios de clientes
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No gas in U-Haul and it smelled like 100 dogs was inside it yuk also I asked for a pick up truck they gave me a small raggedy U-HaulLashanta P.
We thought the truck came with a dolly but there wasn't one so we had to go buy onejoe T.
Couldn't get 1st truck to unlock the word lock. Scheduling helped on 2nd truck but left me before I could unlock word lock and didn't work. Waited about n phone for one hour to try a third truck and finally able the open lock.Presilo G.
Location did not have what I reserved. They did not have available accessories for purchase. The guy that I dealt with was a nice guy but they were short staffed and I had to wait a long time for him to finish up with the people ahead of me. It did not look like a traditional Uhaul retail location, it was kind of sketchy. There was a litter of puppies in one of the rooms inside the store and it smelled terrible in there. Maybe they were very new to Uhaul. Like I said, the guy that helped me was a nice guy and professional, but it was frustrating that they did not have everything that I reserved. Hopefully they will get it together and end up being a nice and clean Uhaul franchise that people will feel comfortable renting from.Randy R.