My wife arrived just to confirm it was the right place and the employee was extremely rude. We are so displeased with the process and the people involved. The equipment was fine, except for the squeaking brakes coming down the grapevine on the 1-5. I am not happy.GIONATAN A.
Moving Truck Rental in Bakersfield, CA at Abby's Mini Storage
(Distribuidor de U-Haul del vecindario)
Bakersfield, CA 93301
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- sáb.: 8:30 a. m. - 5:30 p. m.
- Dom.: 8:30 a. m. - 4:30 p. m.
- 7/4/2021: cerrado
Alquileres locales para mudanzas de ida o en la ciudad en Bakersfield, CA 93301
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Great quick service! Made my first Uhaul experience smooth, will do again.Gabriela B.
I have gone to other uhaul locations and this was so organized. I loved it!! Using them again soon!!Roxanne F.
Have the person answering the phones be more mindful to the customer on the phone, not tell them*to hold on " because she is listening to people around her first,,, if someone needs truck for multiple days , make arrangements with other shops around her to make the customer feel like she is watching put for them,, also if a customer has a return a vehicle and the only thing that is making it a extra day that he will be charged is 15 minutes maybe 30 but anything within the hour of that return time,, because that's not right to charge a hole day for a few minutes late!!!JEFFERY S.
They charged me insurance without asking and charged me for an additional day when I dropped off the truck around 9-10pm, making no mention of any additional charge if I dropped off after hours. I feel as if I got scammed.CAMERON B.
Great customer service and open longer hours than other facilities were on the sunday I needed them and I'm very pleased they were.DANIEL D.
Great customer serviceChristine D.
Very professional and great customer service!JULIA M.
Entirely too expensive.Trey D.
Not screw the customer over by over charging a 15 ft cost me 180.00 for 8 hours. Don't ever go here I know I won't ever go back to this location. Rip off.SANDRA N.
Jennifer at Abby's mini storage was amaze Balls! She's very helpful, made sure to inform me about everything so I made the right choices on pick up and drop off. I had a very easy move, one trip and done!JENNIFER H.
Do the walk through yourselves..dont send the customers to do it. Lazy. Dont put a new girl in the wolves den without supervision. Didnt clean the truck before it was given to us.MARIAH E.
William was excellent! I was well taken care of. Thank you so much for the help!!Josefina V.
My trailer was hitched by employees who seemed unsure of what they were doing. When I returned it the next day, a different person unhitched it. He told me it was done incorrectly and that I was very lucky not to have had an incident.MICHELLE M.
For starters the location site wasn't open when I arrived to pick up the vehicle at 11am and I had to call them and then wait for them to open the door. I rented cargo van and it was very dirty inside and it looked like dog hair all over the seats. The recorded gas level was wrong. The process took way too long... and It was just one thing after another. I've rented from uhaul plenty of times over the past 25 years and this was the worst customer service experience ever. The workers seemed nice but the process should be easier. I would never go back to this location and would advise others not to go there as well.juanita B.
Overall it was a good experience A gentleman name William went over the top to accommodate everything I needed very respectable friendly and knowledgeable in his work I give this company five starsESAM G.
Cargo van was so dirty I could barely see out the window. Took the lady forever to check it out.Lisa J.
Jennifer was great, but her male assistant was extraordinary!joseph K.
Truck showed tires low and it was empty on gas. Was told to put a quarter of a tank in and return it with a quarter of a tank. Which made us behind on our time schedule. The lady was nice. I was paying for the usage but my son was driving. So I have no idea on the charged since she asked me to leave.JEFFREY S.
The windshield was covered with bugs from the last rental. The cab had mud on the floor. I wasn't bothered by it but I was concerned that I would need to clean the vehicle to prevent any charges to me upon return.David Z.
1st @ pick up time the system was down and took forever to get on my way. 2nd the fucking truck was dirty and the cab smelled like shit, i had to completely disinfect it. 3rd and final, when returning the truck the next day the system was down again, had at least 4 customers inside the small office no social distancing & took forever to complete return...NEVER AGAIN !!!marc G.
Thank you for your kind helpNatalie M.
I was given the run around and had to drive 60* minutes out of my way in order to get the truck I ordered online a week prior.Andrew R.
More available equipment selection. Not enough equipment options.Steven C.