Improve your 24/7 service as it is now very terrible. When I picked up the vehicle, I followed the directions in sending my photo and ID. However it took me to chat with customer service who never replied back. I waited 15 mins for their answer. Eventually a guy from UHAUL branch did the pick up process. Same issues when dropping it off, the app gets stuck after sharing my location step.Mahmood S.
Moving Truck Rental in Avon, OH at D&J Detzels Garage
(Distribuidor de U-Haul del vecindario)
Avon, OH 44011
(W Of Bradley)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 8 a. m. - 5:30 p. m.
- Vie.: 8 a. m. - 4 p. m.
- Sáb.- dom.: 8 a. m. - 12 p. m.
- 6/15/2021 - 10/2/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Avon, OH 44011
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Lights didn't work and trailer was dirty. We wanted a closed trailer and it switched me to an open trailer whyTIMOTHY M.
I was unable to pickup the truck using the iPhone app. I ended up calling UHaul and was on hold for 45 minutes. I was on a deadline and it was very hard getting the truck. Finally I went up to the business and talked to the man inside and he was able to help me. And the price to rent this truck for a few hours was horrible.BARBARA B.
This garage being closed - as in sold - made it confusing when turning the truck in. Owner did show up as we were leavingClifford R.
Be sure to keep the lock mechanisms on the key pick up box well lubricated. Mechanism was stuck for me and took more than considerable efforts to get box unlocked.Nicolaus C.
Quick & easy return.DAVID S.
Would help if the owner of the business was not on vacationjohn G.
This was a simple drop off location without other services. It was the closest available for a drop off.CHRISTOPHER C.
The only issue was I paid for a dolly and there was no dolly in the truck.Christopher R.
The owner went above and beyond my expectations! He made it easy and attainable for my big move. Thank you for your help and kindness.Lisa C.
U-Haul app worked really well and 1-800 service was also very helpful and straight forward.France T.
Everything was greatMitchell U.
Dave was extremely helpful and instrumental in helping me pickup a last minute purchase that had to be retrieved within 48 hours.bridgette R.
Moving truck was filthy --- dirt everywhere and the truck's storage floor hadn't even been sweeped out. Checked a box upon drop-off indicating that the truck wasn't clean in the hope that it would be cleaned for the next renter.Â Instead, the app added aÂ $25 charge for cleaning.Â Indicated in drop-off notes that the truck was filthy at pick-up and didn't expectÂ to be charged for the lack of truck preparation on Uhaul's part...no adjustment to the bill or contact by the rental location or Uhaul customer service. Poor bad service and a money grab for no service provided!Scott M.
Easy instructions to follow online, no issues whatsoeverLuis M.
Friendly serviceWilliam S.
Light debris in trailer when I picked it up. Appreciate the offer of picking up the trailer a day earlier. Thanks.Michael H.
Get rid of the ridiculous approval process.Kurtis C.
The uhaul website and app are so full of bugs that it took over an hour to get the truck. When I wanted to enter a dispute with the truck being clean, it would just blink a blue box over the upload photo button which forced me to just say it was clean. I lost an hour of my rental time messing with the horrible app/website. Also, the last time I rented from uhaul, I got charged twice for the same auto hauler. I've been trying to get a refund but uhaul had made multiple mistakes before that mistake, causing everything to be so confusing nobody at uhaul seems to be able to understand what happened. I have contacted uhaul and got connected to a manager who was rude and acted like I was bothering her. This, of course, was after an hour and a half on the phone with uhaul. Thanks for stealing my money, wasting my time, and treating me poorly when I try to fix your mistake. I will never rent from uhaul again.Eric F.
Easy pick-up and drop-off.mark F.
Perfect experience will return for my rental needsamir I.
The vehicle may not have been checked: hand truck and blankets were not secured.Scott S.
LOWER PRICESdan B.
Location was closed dropped off the truck and took my pics and dropped keys on drop boxTracey L.
Easy to drop off here. I wasn't sure if I was supposed to leave a copy of my rental contract. Sorry if I was supposed to do that. All was good though and the truck worked great. Thanks!Sean L.