I reserved a furniture dolly, the guy at the shop confirmed I wanted one, but when I arrived to my place with the truck there was no furniture dolly. It made the move a lot longer and more difficult than it should of been. The guy at the shop was rude too. Also the shop said it opened at 9am, which I arrived a few minutes after and he didn't let me in, I was knocking and no one was answering. I was going to leave, then he finally opens the door. I also call Uhaul to tell them about my experience and they did absolutely nothing. Definitely not a pleasant experience
Amber H.
State Inspector of Austin
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Austin, TX 78758
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Try to avoid this place, horrible experience. Employees are rude and not helpful at all. We brought the truck back and they didnt check out for few days, until we called to the main office
Ruslan A.I received great care when I picked up the vehicle.
Leigh L.The guys at the front desk do not provide much information. This was my first time I rented a uhaul vehicle and they didn't mention thinks that I have to check before start driving (i.e odometer, gas). When I received the invoice the miles they were charging me don't seems correct, but I didn't take a picture to claim a reimbursement. It was not a good experience at all.
JUAN T.Employee seemed indifferent if not borderline rude, but he improved as we worked with him to get the truck. The truck had cigarette ashes and burns in the console area, but was overall mostly clean.
Zachary V.