I got charged for 5 days and I only had it for a day and a half.VICTORIA L.
Moving Truck Rental in Augusta, GA at Deluxe Car Care I
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Augusta, GA 30906
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
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Do not issue old equipmentLINDA D.
(1) Make sure the truck is cleaned out in the back. (It was filthy) (2) Make sure someone is there to assist you. (We had to look for someone at this location and honk our horn and etc.) (3) Make sure they have ALL the equipment you have purchased at that location. (Our location didn't have the pads we purchased for use) (4) Online reservation needs to be better. (When we finally found someone to assist us, they had no clue what was going on... neither did the lady on the phone with uhaul) We move every 3 years and use uhaul. This was our worst experience ever.David A.
Own a bad experience i had get my Debit card approved And pick up location. I made my reservation on on Gordon highway but But had the pick up my u-haul truck at different location.Ronald G.
They charges me twice for milage and said I had the vehicle much longer than I did. When I addressed the inaccuracies I got no response. Would never go backmatthew A.
It was the worst place I ever went to ,to pick up a u-haul my husband got bit by a dog worst day for me never again.Addie M.
Owner has a lot of things stored in the back of U-Haul trucks so I had to wait for him to unload it and the gas was off and mileageTiffany M.
Very professionalRichard K.
This location was nasty, pit bull dog on leash, the clerk wasn't there when I arrived I had to wait several minutes in a location that appeared to be a drug area; very afraid and was ready to leave the location. I will not be dealing with this location ever again. Ms. WeaverBarbara W.
I hadn't done the pickup by phone and didn't know what to do. The guy at this tire changing place had no clue. When I called to get help it was a 20 minute hold.sherry H.
Area of town not the best. We were concerned about the surroundings and the thing that some of the people that were on site and around site, the day of turn. It was not a place I would send my wife and kids to pick up anything.Gilbert D.
This location is very unprofessional stay away. My reservation was switched to pickup my truck from here. Hand truck was not with my truck which I did reserve ahead of time, the man had no idea what was going on, comprehend was altered and when truck was returned after 500 pm he was under the influence and offering to my young adult children.Vanessa R.
Customer service representative took 40 minutes to service me as he stood and talked to a friend of his. Billed me for things I flatout declined then refused to answer my phone calls once mistake was noticed by me. Would never use this location or recommend him to anyone the one representative their name Anthony did go out of his way to resolve my issue but also informed me that he worked for the other gentleman who ran the business. Anthony should be the person in charge he cared more about the customer needsfreddie D.
Had to wait for truck to have a battery put in because I guess they don't rent to many out. Then noticed that a hook on the car Dollie was broken so had to run up to another U-Haul location to have it changed out. And with them putting a battery in they didn't tighten it completely so had to call roadside with in 20 min from picking it up.Donna M.
You should go to look at this locationfred S.
Nick's Self Storage in North Augusta should also be on here. Apparently anyone can be a UHAUL dealer. I arrived at my scheduled self service time of 8am. Couldn't find the keys using the app. We came back at 9:30 when this location opened. The rep couldn't help us and told us we should call the 1-800#. Thanks a lot. The rep on the 1-800# did find us a truck and took $50 off the rental price. We then drove out to The Deluxe Car Care I location which was not only 20 minutes away but in the GHETTO. When we first arrived I thought we were witnessing a drug deal. The rep met us in the parking lot in his SUV wearing a wife beater and flip flops. His "internet wasn't working" so he called the 1-800 # about 20 minutes later they confirmed the pick up. The guy was very nice but incredibly unprofessional. We requested a 15 ft truck and ended up with a 26 ft truck. The inside of the cab smelled like marijuana. The tank was 3/4 of the way full not 7/8. It got max about 5 miles per gallon. I had to pay my movers for an additional 3 hours. It would have been cheaper to use 2 Men & A Truck, I wouldn't have had to lift a finger and I could have saved half my day. Not impressed AT ALL with UHAUL. Will not recommend to anyone.Rebecca P.
Have someone on site at all timesJESSIE B.
I filled the tank above the 1/2 mark and returned truck at 12:30. The guys took the keys and said we got it from here. Never saw him check the truck in. I received a call later and they said I owe $76.34 since the truck was turned in at 2:20 and below 1/2 tank. This was not correct! I believe the guys at the return point ripped me off. They did not check the truck in when it arrived. We left the gas tank as we found it at 1/2 tank. I should not have to pay any additional payment. Please contact me concerning this issue. Mike Anderson 706-830-6842Mike A.
I was quoted a rental rate of $29 with .69 per mile. I was not given a contract but was given an estimate of $97.65. Mt final invoice showed a rental rate at $39 and $.99 per mile. Final bill was $71.28 but I was charged $97.69, the original estimate. I am very displeased with the service and overall experience.DEBRA H.
Got my rental an 1hr late then it didn't have all the equipment i requested. So had to drive to another location adding miles to my rental so now i was charged unnecessary chargesKevin W.
Poor customer service, has nothing for equipment needed to do the job,dogs on a short leash behind the tire shop,Marijuana smell, had no computer or internet so call was made to corporate over a cell phone,they were not dressed as a salesman should(sweats,tshirt,gold teeth, and looked to be under the influence of marijuana),it took the man who rented me the uhaul almost 40 minutes juat to come outside his home in the trailer park behind the shop,truck only had half tank fuel, uhaul stunk like fecal matter and cigarettes,THE MOST UN-COMFORTABLE RIDE I HAVE HAD TO DO FOR OVER 960 MILES, the trucks transmission would bang loud and hard when it shifted into overdrive which i couldnt turn off the entire ride, if we had the option to go back in time and chose to go to ryder or penske i would in a flash.nethanal M.
The employee named Gaum did not know what he was doing. He struggled with the car trailer. I had to stop at a uhaul store along my trip to have fixed what he screwed up. Ken Ford in Memphis was very helpfulgearolyn A.
Got the wrong dolly trash in the back of truck.John R.
The UHaul was very clean, drove well and got great gas mileage.GREG M.
When I placed the order I was told I was getting a 10ft truck like I ordered. when I picked up the truck it was at a different location in augusta ga (Deans Bridge rd not Wrightsboro rd) and it was a 15ft truck not a 10ft. I was charged for a 15ft! there is no way in Hades that I drove over 50 extra mile either...I was never shown a contract with the mileage on it I was just handed the keys so I did not think to write them down for myself!JEFF B.