The 1st truck was full of water from a roof leak they had us return it and we exchanged it. The one we exchanged it for had a flat tireRYAN R.
Moving Truck Rental in Athens, TN at A&J Body Shop & Wrecker Service
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Athens, TN 37303
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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They were excellent in customer service and also helped me with correct tire pressure on my personal vehicle. Thank you A&J.jIMMY G.
The attendant didn't care how I would get the equipment to where it needed to go. He never checked the equipment when I was there.JUAN O.
The location was a drop off and you could not enter the building due to the Covid Virus.KEVIN G.
Absolutely wonderful team!Malcom S.
Excellent service and friendly staff.Patricia B.
No issues at allted W.
Everything went as planned...no problems.Greg C.
Made easy. RecommendLewis B.
I had a VERY bad experience with CMC portable buildings in Athens, TN with extremely poor service to the point the owner said he was "tired of dealing with U-Hauls shit". I called A & J and the lady was very helpful and they were greatly accommodating even during the pandemic. I would recommend A&J, but you should pull the franchise from CMC they are giving U-Haul a bad name.Geoffrey F.
Outstanding experience. Very helpful and knowledgeable staff!!RAY L.
No complaints!jennifer C.
Good experienceCurtis S.
Was not hooked up at all. Had no help doing so. Had to hook trailer up and got stuck in mud trying to pull trailer from where it was stored! And the guy stood on porch laughing. A nice wrecker driver that worked there came and pulled me out onto road and said he has told owner about putting gravel or something in this area for 3 months. He said he has to pull every truck out of the area if they have a trailer hooked to it!! For the price I paid for this rental it should have been ready and Truck full of gas!! Not happy.Troy D.
I've used A&J for U haul and car repair. Good folks.will L.
I'd recommend A&J to a friend, but not uhaul. The gentlemen at this location went above and beyond to help solve a problem that was no fault of their own. They were wonderful!!! I will steer clear of ever renting from uhaul again. While placing my reservation for a truck, I also got several types of dollies. A couple days prior to pick up, I called uhaul to verify and was told a pick up site won't even show up as an option if they don't have all the equipment you've requested available. Fast forward to moving day, got to pick up the truck and guess what the site first have...a single dolly! Not a single one...for months they said! So I called uhaul and explained the situation. After explaining my dilemma, the customer service representative literally said, (in a very sarcastic tone) â€œWell, what you want me to do about it?â€ How kind! Long story short, we had to pick up the truck there and drive another 30 minutes out of the way to another uhaul pick up site to get the equipment. What should have taken no more than 20 minutes ended up being a nearly 2 hour process! Not exactly a fun start to moving day. I'd say uhaul's customer service needs a massive overhaul! Maybe the guys at A&J could train them!!Jenny S.
I rented a car trailer got to my car loaded it on and when I went to chain thebody safety chains were not there on front or back I had to mlm pay some one to go get me some extra straps from Walmart to strap it down to be safe to tow the car very disappointed with this and will consider other companies in the future for.my car trailersPatrick M.
Confusing at drop off.. Driveway is narrow .Could be better identified where to turn to locationleon S.
Everyone here was nice to me and they answered my questions 100% to my satisfaction. That was IMPORTANT to me! Overall, I believe A&J Body Shop & Wrecker Service is a FINE UHAUL dealer!AJ F.
Jeff was very helpful and nice. Couldn't ask for any better customer service.Vicki B.
They are AWESOME. Best experience we have had renting a trailer.Debbie R.
Was told I would get a refund for a day rental, went to return it NO REFUND!!!Lynda C.
Very friendly and prompt service. I was in and out in just a few minutes and the staff was very helpful and courteous.Brett K.
The gentleman at the place couldn't help me with being overcharged. He said it was the Uhaul company that overcharged me. I would not use uhaul anywhere after this horrible experience. To speak to customer service took 30 minutes and an hour total to complete the call. Customer service informed me the person at the location could have refunded me when I went by there and wasn't sure why he told me he couldn't. Nothing ever got resolved. I was overcharged by almost $50! Do not use uhaul! I've had bad experiences with the other location in Etowah TN as well.Marry S.