Get someone from U-Haul to work at the Mini Mart during your busy season to process the renting and the return of the Trucks while thoroughly training the people at the Mini Mart the process of renting and receiving the truck when it is returned and what everything they has to do when renting and processing the return of the trucks. This experience this weekend disappointed me because I have always felt like U-Haul had very high standards but not anymore.
Marion P
Mini Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Athens, AL 35611
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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The guy helping us had no idea what he was doing.
William EI will never use U-Haul to move ever again because of the truck condition and damage due to water pouring in a crack on the side of the truck
Hope Wthis was absolutely the worst experience I have ever had with UHAUL, my reservation was moved from one location to another (notified by email I didn't see) then when I went to pick it up at the 9:00 reservation time, the manager with the keys wasn't there and didn't come in until 12:00. by this time i had gotten a reservation cancelation notice, so when I got to the store to pick it up he had to renew the order which had a furniture dolly on it. We never discussed a dolly, I didn't receive a dolly but I was charged $82 for a dolly! In addition to that, the truck was STUCK IN THE MUD and the manager wouldn't' pay for a wrecker to get it out. I had to have my brother come pull it out. The manager only offered to cancel my reservation! It was an AWFUL EXPERIENCE!
melody bHave the reserved vehicle available
jeffrey m