He did not listen to what I was telling him over the phone before I came. So he gave me false information. And what I needed to know I cannot get from him I had to call the one 800 number and she was amazing. I was able to pick my drop off and he basically kept telling me that I wasnâ€™t and I could not bring the truck back to him.
Moving Truck Rental in Arbutus, MD at Linden Ave Shell
Moving to or from Arbutus, MD 21227? Get FREE truck rental rate quotes at Linden Ave Shell.
Get FREE moving truck, pickup truck and cargo van rental quotes at Linden Ave Shell
camionetas Pequeños trabajos
camionetas de carga Pequeños trabajos
Camión de 10' Studio to
1 Bedroom Apt.
Camión de 15' 1 Bedroom Home
to 2 Bedroom Apt.
Camión de 17' Casa de hasta 2 dormitorios
Camión de 20' 2 Bedroom Home
to 3 Bedroom Apt.
Camión de 26' 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Arbutus, MD.
Cargo vans and pickup truck rentals in Arbutus, MD
U-Haul cargo van rentals and pickup trucks in Arbutus, MD are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Arbutus, MD 21227. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Barandillas interiores en las camionetas de carga
- Transmisión automática
- Aire acondicionado
- Suspensión Gentle-Ride
- V-8 de bajo consumo de combustible
- SRS/bolsas de aire
comentarios del cliente
It took us an hour standing in the cold to get the code to get the key in the back of the vehicle. I submitted all the info they wanted and they told me they couldnt verify it and closed out chat. I had to call and stand on hold and chat at the same time. Worst ever!!! Then when returning the vehicle the lock broke in our hands. I had to wait on hold for a person (that never picked up for and hour and half) start a chat that closed out again!!....and no one offered any kind of help..I work in customer service as well and I would have offered some kind of help with the bill or something!!! But no one helped with anything...never would I do that again
Suck... Very Suck.
No other equipment onsite so confusing as to if you are in the right place. Attendant had no idea how to process return. After trying several things I figured out that I had to log into the Uhaul website and do it myself. Easy once I figured that out with no help from the attendant. Maybe the website said this was just a drop off park with no support but I didnt notice that. Will be much more careful in the future about which locations I pick.
I had an issue with the telephone check-in, however, the gas station attendant was super-helpful, and found a work-around my issue.
Donâ€™t double book the trucks. Have the trucks ready when people arrive. Have a system actually work so that you can check the equipment as youâ€™re supposed to. HORRIBLE EXPERIENCE BOTH TIMES
Our past experiences with Uhaul have been great, but today was terrible. We rented the Uhaul from 9am - 12pm and didnâ€™t drive it off the lot until 10. We opted to utilize the self pickup but the screen was stuck on â€œAwaiting Approvalâ€ for about 20 minutes. I tried using the chat feature to inquire about it and never got a response. We had to go into the station to finish up the approval process and had to wait additional time because the same issues were occurring for other customers. The staff of the station confirmed our drop off time of noon because another customer was renting it right after us, but we had already lost an hour of the time that we had allotted for. We said that we would do our best to be back by noon but it wasnâ€™t our fault that it took an hour to get the truck off of the lot. It was just a terrible experience overall.
Don't advertise 19.99 when actually it's way more
Find someone who can work the computer better.
Spent almost an hour that I was supposed to have the u-haul trying to get the key because the person at the gas station counter said I should have a code to unlock the back when in the end he had the code.
I will never be using U-Haul again. Actually contact customers about disputes in claim and price. Do not charge customers for services not requested. Properly train phone representatives to accurately guide customers to solutions rather than completely distribute falsehoods at increased cost to the customer. Take responsibility for misinformed representatives, apologize, and not charge for the ensuing extensions of time and miles due to false information given by the representatives of U-Haul.
This store was great. The staff were courteous and actually had the truck in stock unlike Pennsylvania Ave. This was my third Uhaul location. Thanks Shell!!@ And they were very culturally competent.
I called the Uhaul customer service to get a break down of my charges since I got movers as well. I did not receive any answers of the breakdown and I was told numerous times that they didn't charge me therefore, they did not why I was charged and it had nothing to do with their part. I was not even calling to dispute, I just wanted a breakdown of the bill. At the location, I rented the truck from 2-6 but returned the truck at 3:20pm with a tank full (the tank was a quarter to full when I received it). I was charged around $86. I understand that I ended up using about 20 more miles and when I asked if I would be refunded for the amount of hours I did not use, I was told the truck rental was for 24 hours. I was shocked because if I knew that, I would not be rushing my move. This whole experience was bad. I've used Uhaul numerous times but for some reason, this was the worst.
Experience was top notch. Continue the wonderful level of service
Everything from pricing to customer service was excellent
Job well done. Thank you
The gentlemen there were very nice and helpful Thank You!!!
Super nice staff, awesome experience.
keep up the good work.
The guy doing the rental work was very helpful and made the rental and return easy and quick.
Find the glitch in the on line reservation that I completed but was not there when arrived, and i was confused about the price three different times.
Customer service was the worse. They assigned me to this place because another location could not honor my reservation. Upon arrival there were items in my bill that I didnâ€™t ask for. The time to redo this reservation caused a major delay in plans and my move. Thereâ€™s a budget near me. Iâ€™ll go that route moving forward.
Staff is just charging extra for gas even when it was properly filled and returned and wonâ€™t listen saying company policy .. very bad experience st this store .. if someone to take trucks from here take pictures of the gas tank before and after
everything was good
Had trouble with mobile app checkout