I was really disappointed that even though I put the tank at the same level as I received it by putting in $15 the app still charge me $20 for gas. I hope I can get a refund for the $20 which you can also confirm with the service manager that I am correct. 4136874971
Carl C.
Gils Auto Repair Performance Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Amherst, MA 01002
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Customer Reviews
- 4.5 Average Customer Rating
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I requested 2 furniture dollys, and they only had a record of 1. Also, it is NOT ok for you to add things like moving pads, only so I have to remove them. That was on the uhaul site, and had NOTHING to do with Gils Auto. I should not have to double check what I have ordered!! That's on corporate!!
Patricia M.Fix the app! It would not load on pickup spent half an hour waiting to verify. Then when I dropped of the Rental it started the return and then it just stopped.
PHILLIP M.Danny was really helpful and polite. Good customer service technician. Thanks for Danny I'm really satisfied with my service!
Mark V.The mileage was wrong. The cab floor was dirty. The windshield was full of pine needles and twigs. The driver side door lock was broken. The self check out app is not good. It asked me for all my info (drivers license), twice!! Even though I had already entered it and it was under my profile. The location was pitch black and it was sketchy. I couldn't even take pictures or properly examine the condition of the rental.
Spiridon H.