The location was fine. The people were fine. The U-Haul system is terrible. The fact that you pay for mileage, then you pay for time then you also pay for gas is just nickel and dining to get to a higher price. I will try everything I can to not use you all next time
David B
Allen Eagle Food Mart
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Allen, TX 75002
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Charged me for a hand truck they didn't have
Ricardo WThe truck was filthy. The dolly we had paid for was not available. Worst of all, no one took responsibility—instead, they just mocked us and said it wasn’t their problem. Even though I was in a hurry and had made the reservation several days in advance, I had no choice but to cancel.
MOHAMAD BAbsolutely the worst, on the website nor did they tell me at the counter until I was already at the location I needed to move things from that I needed to go to the actual U-HAUL place to get the dolly. This is unacceptable I had to drive back and then have them tell me I had to go pick it up and the nearest U-Haul was 30 minutes from where I was at!!!
Kamilah PI rented a truck, dolly, and blankets. This location had NO dolly or blankets. Friendly people at the location, but they didn't have the necessary equipment. Especially a dolly when you are moving is unacceptable.
MATTHEW C