MR TAYLOR ,firstly he did not acknowledge with a Greet(hello, can I help you )we were attacked with 'if i have to wash this truck it will cost $60 (versus the $25 posted )which we overlooked cleaning initially. Mr Taylor pursued to say "I can't rent this truck like this"...understood by myself along with my driver. However; once we returned with the cleaned truck, Mr Taylor remained on phone call,,told me he would chick out when he is off the phone. afterwards, once i asked him to check out the truck as I photo my handing him the key...ironically speaking, i waited until he was off phone (without checking the cleaned UHAuL) however; he stated "i'm free to go" after NOT advising me he was off of the phone as I continously waited....just a matter of respecting customer and coucil would be appreciated.
Rhonda J.
Rodneys Rapid Tune Auto Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alexandria, LA 71301
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I Rented a U-Haul that have very little to no Gas In it.
Terry C.The man was not even there went I came to get my rental. It was 7 mins I waited there I was on a time schedule.
janie M.he was very detailed and gave us good returning details which many don't do at all!! So if u want a U-Haul go to Rodney's because he was the best U-Haul rental rep. that we have ever had! More rental reps need to explain everything in detail like he does!! Spectacular job!!!! 👍🏽👍🏽â¤ï¸â¤ï¸
Delmarco C.The owner is very professional and polite!!!
Kimberly M.