Rented a van for a quick furniture move. Van was clean and seemed new, it was great. The remote check in process was a disaster. Took 20 minutes to verify my identity in a process I was unprepared for. Once this was done, the keys were not in the lock box. Fortunately, this was during business hours because the keys were in the store. The app was unresponsive, since it could deal with keys being missing, so could not show ressie info to store personnel. Got worked out, but needlessly stressful, wasted 40 minutes of 4 hour rental. Also, moving blankets I paid for were missing and 5 days later, still no response about a refund.
Jason L
The Mailbox store of Yorktown Heights LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Yorktown Heights, NY 10598
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
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easy and convenient
Cynthia LGreat place to rent the Uhaul. Everyone was wonderful and very helpful. They made a difficult task easy.
AMY N