Interior seating area could have been a little cleaner but no big deal.Jeffrey B.
Trailer Rental & Towing in Woodmere, NY at Johns Automotive Service
(Distribuidor de U-Haul del vecindario)
Woodmere, NY 11598
(Located on north side of West Broadway 1/4 mile west from Pininsula Blvd In)
Services at this Location:
- Lun.- vie.: 8 a. m. - 5:30 p. m.
- Sáb.- dom.: 9 a. m. - 1 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Woodmere, NY 11598
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The service was quick and friendly. The van was in great shape. They made it a very easy and simple experience.Lance W.
I was not aware of the gas refill charge . When told , I took the truck back out and got gas. I thought I would have been just charged for the gas.Gary R.
Inform the customer that they will receive a text message with additional instructions. Didn't provide with any instructions other than keep it clean. Called the location to confirm equipment in my reservation and the person said if U-haul says we have it then we'll have it. I asked for 3 items and when I arrived they had none but he did remove it from the order. The person at the desk was the most helpful person I spoke with during the entirety of my u-haul experience.Antonio M.
Manager have to show respect to customer he was not pleasantAbdool R.
I would not recommend renting from here. Unfortunately I had a very poor experience - my pickup time was 7:30am and I didn't receive the code from uhal to the box to retrieve my key until 7:50. When I got the van it didn't have any of the extra tools and mats I ordered. The van was also incredibly dirty and there was dirt everywhere and it smelled like there was an animal in it the day before. Especially during this time of corona virus I would hope companies clean and sanitize a truck after each use.Mitchell M.
Great guys at the pick up location and especially helpful customer service team on the phone, as there was a computer glitch we had to work out.Jackie K.
I arrived at the place and no key was found in mailbox. I had some stuff left outside for me to pick up,no truck.The worst experience.Nadya A.
There were dirty napkins in the van, mid pandemic.Bradley S.
Everything was GREAT!! Jerson did an excellent job!! I highly recommend going here!!Israel R.
The young man that assisted me with the pick up of the rental was rude, and dismissive. He demonstrated poor interpersonal and social skills. He did not give me a contract, just the keys to the truck. I will not use this location again.Vivian P.
rented Saturday at 9am returned same day at 4:37pm. Opened the front door and handed the keys to the gentlemen in the shop. I asked him if I needed to return the van via the phone app. He said â€œno, I'll take care of itâ€ and took my keys. Next day I was charged for the extra day and the extra day insurance. I called them and he told that nobody was there after 3pm. Really so I handed the key to a ghost inside the establishment? He said just call Uhaul.. so I wait on hold for an hour and ware my time.. totally lame and inconvenient- choose another locationJason R.
Need to update the system at check in because it needed to be resubmitted 3-4 times...uhaul issue not the location.Ray U.
I did not pick this pick up location for my uhaul. I had to drive 50 minutes away from my house to get the truck. Was not aware that the pick up destination closed at 2:30 (which was my pick up time selected online) so when I was arriving late I was told over the phone they may or may not wait for me ???? The communication between uhaul and these places needs to be better!! Terrible experience running all over trying to find my uhaul when there's 10 locations minutes away from my houseJanet M.
Jerson was extremely helpful and professionalMitchel F.
Well, I don't know. I called & allowed an extra hour to return van, Yet, you charged me an extra day which of course I did not use or rent the van. I called & turned in van 13 minutes late but was allowed? Please or credit me the extra day; I plan to rent the van again soon & their is an inconveniece credit somewhere also. Thank uAlbert S.
The whole staff should be trained to rent, waited too long to be signed out at rental time.Aaron K.
You should tell your agent Adam that he should not lie to people when I picked up the van I was concerned about the price per mile he assured me that he would be able to adjust the price per mile upon returning the truck he did not and billed my credit card the full amount. For now on when I need to rent a van I will find a more reputable companylombardo C.
I asked him to back up the uhaul truck from his parking lot and he refused to do it. Also moving help I order during the rental and they didn't come. I paid in advance for it.Vijay B.
First time renting at this location. Love love love how I was treated as if I were their only customer! Please thank them for me!DIANNE B.
Can i get my contract already?Israel R.
The service tire light came on on the way to my pick up destination and then again when I got home. I needed to get out of the vehicle and physically inspect the tires to make sure there was not a major issue as I was far away from home. It made for a very nervous trip.Jeffrey G.
This location did not have a drop box nor a designated area to drop off the trailer.Patrick G.
Owner of the establishment was on site and did not help at all. The service manager or UHAUL representative was rude, threatened to charge us $400 more and only after falling UHAUL directly was I comfortable delivering the trailer. The UHAUL Representative was not curtiois barked orders and answered to two men renting a truck grunted and pointed to other patrons and after waiting he checked the trailer in and I had to catch up to him to get my receipt. Not a good experience or place at all.Jacob O.
Not a thing - All was perfect!Daniel A.