the first truck i was given had no brakes, a huge chunk taken out of one tire and barely moved when pressing the gas, i had to g back to the location and get a different truck, the process was a huge inconvenience and pit me two hours behind on my moving process, i ended up having to extend my rental an extra day, because my help was not available by the time i got to my moving location, which was NOT in my budget and made the moving process much more stressful and longer than expected, i am a heart patient and this was not only a huge inconvenience but a strain on my heart, body and overall health...getting in touch with customer service is a huge pain (over 30 minutes on hold each time) i have rented with uhaul in the past and never had so may issues as this time. overall i am not satisfied and will probably never use this service again when needed a moving truck. the trucks are very poorly maintained and difficult to drive in their condition.rebecca V.
Trailer Rental & Towing in Winston-Salem, NC at Liberty Street Grocery
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Winston-Salem, NC 27105
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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truck ran greatTIMOTHY W.
Personnel could be better versed on the equipment. Cleaner location.HOPE P.
Limited parking. John was very helpfulPhillip L.
Call ahead so they can be prepared on your arrival. A courtesy & good idea for any site. Personnel was very helpful. Thank you.Robert B.
Have more space to navigate with the larger vehiclesPATRICK F.
Great help with the checkout and unhooking. So glad they have extended hours on the weekend.Dana G.
Nice people to deal with. Quick check in. When I forgot part of my order they called to let me know. Would use them again.Paul H.
All good at drop off. I told the rep of the problem with the truck wobble issueRandy W.
They had great customer servicesKathy G.
The individual location was great. My only issue was when I was dropping off the â€œappâ€ tried to charge me for two days when I returned before the first day was complete. Throughout this the establishment was helpful and understanding.sheri-lyn R.
travel distance for pick up was too far. later pick up time than requested making the move timeframes difficultRichard H.
The staff was very helpful at this location and knew what to do when there was a hiccup in the process but not on their part. It went smoothly on pick up & return. Can't say the same for other places in the same local area.Al S.
I live in this area but did not realize this location rented UHaul products. I was very pleased with my experienceANTHONY B.
A mess, no place to park vehicleAndrea M.
The people I dealt with were knowledgable, answered my questions thoroughly and were very quick to provide us with the receipt and send our email too.Steven O.
Well there was a computer issue when I got that made getting the reservation done a little longer than expected. And when the person trying to get my reservation done couldn't get any help when she tried to call someone.clifford W.
Was here for over 40 minutes just waiting. This is also a Valero gas station and their were a moderate amount of customers. Personnel frequently did not acknowledge customers. When I finally got to the counter, the person at the checkout counter rolled her eyes and groaned when I explained that I was dropping off a UHAUL. She then went to get another employee in a back room. She stated that he would "be right out to help you." Granted, I do not know the circumstances as to what the other employee was doing, but I waited about 15 minutes for the other employee to come out and acknowledge us. He seemed to be confused that we were dropping off a UHAUL. He then proceeded to help the one other employee ring up other gas station customer's purchases. There is so much more I could list, but I really don't want to waste anymore time on this whole UHAUL experience. Left this drop-off point with a headache and tense muscles due to the frustrating experience and heavy smell of incense in the gas station.Kristi L.
Great people great service Thank you!!Anthony H.
An all in one location for a lot of things-no clearly identified place inside the store for u haul business.elizabeth N.
Excellent, above and beyond.CB O.
have the truck tank full of gasChristine K.
A lot going on at one location. But the lady was extremely helpful and friendlyAndrea R.
Our entire experience with uhaul was bullshitGage T.