The vehicle had the incorrect mileage and gas on the status sheet. They then charged me for both on return. At pick up I told them and showed them a picture. They stated it was fine they’d fix it. Now I am looking at my card with 2 additional charges from them even do they already charged me what was on the final receipt that U-Haul emails. They are 100% just trying to make money any way they can!
BRAULIO FLORENTINO
Glacier Auto LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Castle, DE 19720
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Not one complaint the gentleman I worked with Patient and kind and when I needed to add a extra day he made it very easy and worked with me ..
jasmine mitchellThe vehicle itself is old.
lisa YANCYThe place where I picked up the uhaul on New Castle Ave is a dangerous place. All kinds of scary people hanging outside the doors and in the parking lot. The boy working inside the gas station said my car was safe to leave there because the have cameras. Then I go back to return the truck and they had my car towed! I have been waiting for over an hour in this bad part of town and no one is giving me any answers! I'm driving this uhaul back to my house until the owner of the gas station gets my car back and pays the tow company!
michelle gregorybilling confusion . I will call customer service
mark lewis