Got charged an extra 100 miles because it wouldn't allow me to adjust the correct milage on the app and a customer service rep from uhaul said "just dispute it when you return it" so I did. And still didn't get fixed. Thanks uhaul. Never again.
Cody B.
Ace Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Willoughby, OH 44094
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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I waited for several hours for my reservation from 5pm-8pm @ the Sunoco on Lakeshore in Wickliffe. Although, there were several 19 ft trucks in the parking lot none of them were available for me. I had to drive to another city Willoughby Ohio to get a 26 ft truck. This was the most ridiculous waste of my time. When I get to Willoughby there is another 19 ft truck. However, it isn't available. I moved the few items I had returned the 26ft truck & the 19 ft truck is there not being used. This is and was the most backwards nonsense I have ever experienced. The location in Willoughby was self serve with a word combination moon lock. By the way this lock was very tricky to remove. Over all not my best experience... I didn't complete my move of 1 small snow blower and 2 window fans in 26 ft huhaul truck. Doesn't make any sense!
HERBERT W.Hidden fees/overcharge
Vincent K.We had a blowout!! Why would you rent a truck with retread tires to a person going across 4 States.
Lois W.My experience was seamless! It was clear that this location is sure to provide a clean truck. I appreciate that! I would use this location in a heartbeat despite it being a little farther from my home.
MaryAnn T.