Straps were missing and they made us go to a different location to get them. Disorganized and confused about what equipment we were getting. Almost let us leave without getting the trailer put on correctly. Highly incompetent.TEAGUE B.
Trailer Rental & Towing in Wichita Falls, TX at Todds Fast Lube
(Distribuidor de U-Haul del vecindario)
Wichita Falls, TX 76308
Services at this Location:
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb. - dom.: cerrado
- 7/12/2021 - 7/17/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Wichita Falls, TX 76308
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The pick up location made it known that renting uhauls was not their primary job and not a priority to them. They made me wait 30 minutes for them to finish 2 oil changes to then push a total of 10 buttons on the computer and bring out the uhaul to me. They acted as though I was inconveniencing them even though I had a reservation for a specific time to pick up. I would definitely NOT recommend this location to anyone. Very rude and hateful.Jessica P.
Not charge me over the amount and accountability for your actionsMACK HENRY TANUM L.
Great Service.FARAI S.
I got a dirty truck and they didn't have any dollies or moving pads so I had to go to another location to pick that stuff up and the low fluid light kept coming on when I droveRobert N.
They gave me fewer pads than I ordered and then Uhaul tried to charge me for them. They also couldn't get online right away to process my order so it took longer to check in then it should have.Blake G.
Everything was goodTerry P.
Understaffed to handle customers. Took too long. Although my order was eventually resolved satisfactorily, I shouldn't have had to wait till they weren't busy with their other business. Also, they didn't have the pads and dolly I ordered and I had to go to another location to pick them up.Lori G.
The trucks were dirty, the first truck had mechanical issues (busted ignition was replaced but the steering wheel had a significant clunk and no parking brake) and was still dispatched. Both trucks were dirty inside the cab as though they had not been cleaned at all. The windshields were also dirty and had not been cleaned.Jared H.
Provide more information of required items upfront. Who caries a passport with them, and if the alternate contact doesn't pick up. Poor service, very displeased with u_haul!Paul F.
The Uhaul mobile check in through uhaul.com is awful. The service is slow and failed to work correctly. We had to go through the process with a rep at the pick up location. The pick up location was great. They were fast friendly and made it easy. I would highly recommend them! Uhaul, you have some work to do on your mobile no contact check in.Josh B.
everything was greatCharles D.
Friendly customer service. Very accommodating.Matthew S.
Everyone we came into contact with was extremely helpful, patient and friendly.John T.
They did not have all the equipment I requested and they asked me to travel to another Uhaul store to pickup the equipment they were missing.Andrew D.
great attention and ease to get on the roadMichael P.
Your self check in for after hours drip off wouldn't work and I had to wait 20 minutes just to pick it up, not a happy customerChani G.
While waiting for equipment there was a female customer waiting for a state inspection service. There were several "F" bombs dropped in a conversation that should have been made in private. Restroom needs improvement. Otherwise, I received equipment in a reasonable time and pretty good customer service.Alonso R.
Great service and honest folks. I'd get my vehicle worked on here any day and rent a haul always from here. USMC/ISAF Ret.MICHAEL P.
The uhaul we rented was 26'. Was easy to drive. The Todd Lube Company was professional, courteous and helpful in every way! Appreciate their service to us.Tommy B.
Uhaul truck had a high RPM resulting in more fuel consumption and got charged for it regardlessJuan M.
Wish they would explain all the charges before they bill you. I didn't need the extra insurance and they billed me for it. But I called U-Haul and the lady reimbursed be the 10 dollar charge. Thank you U HaulRODNEY L.
took money out be for i brought back.didnt tell me and i had to trace the withdraw downeugene A.
Did after hours drop-off and online return. Very easy to complete.Cory N.
The staff was fantastic and they helped load and connect the auto transport.Gordon H.