I was forced to drop off the truck 27 minutes from my home and then I then I am told I went 13 miles over the allowed mileage and Uhaul is charging me $5.63 extra. Just because my usual drop much closer to my home wasn't accepting trucks at this time. I will not be using Uhaul againROBERT T.
Trailer Rental & Towing in Westerly, RI at Friendship Self Storage
(Distribuidor de U-Haul del vecindario)
Westerly, RI 02891
Services at this Location:
- Lun.: 9 a. m. - 1 p. m.
- Mar.: cerrado
- Mié.: 9 a. m. - 1 p. m.
- Jue. - vie.: cerrado
- Sáb.: 9 a. m. - 1 p. m.
- Dom.: cerrado
- 5/31/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Westerly, RI 02891
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
It was extremely annoying to be required to return the truck to a different location at a specific time only to have no attendant there. It was not at all obvious where to go, where to park or what to do. I also had significant technical issues with the location services using the return app.Lisa V.
Nothing about this location but the truck was definitely not a "gentle ride"William P.
Reliable, on time, clean, no problems. Just bring your own padlock if overnight security for the truck is a concern. U-Haul does not supply them.Matt O.
The were greatLeona P.
Cathy was super friendly and helpful. Highly recommend this location for Uhaul and Self Storage.Jennifer H.
The Westerly location has a wonderful staff! They make renting a truck a sincere pleasure!Anthony G.
Service was great! Front desk agent was wonderful and friendly! Not a problem with this UHaul or storage facility.Andrea T.
Very nice ownersShawn B.
Kathy was excellent to deal with. Very helpful, very friendly, and very knowledgeable. She made the process of reserving a truck & picking it up very easy. Highly recommend your business because of her pleasant interaction & great customer service. Mike Haney, N.StoningtonMike H.
Drop off after they closed, at 4pm. Not very good hours of operation.Lauren M.
Open a little earlier on a SaturdayJennifer S.
Kathy is a sweet heart! I'll be going here to rent a uhaul from now on !!!Angela A.
I accidentally reserved two trucks, Cathy called me to confirm, and was very kind and helpful in cancelling my second reservation. They also moved the truck closest to the office for ease. Thank you!Kimberly B.
Let people know that reservation starts the clock. If I say 9am and I show up at 10 am the contract says I lost an hour of my24 hours. Better to not book to early, doesn't benifit the renter. Other than that truck was excellent, hard to put the gas tank back to. 312. You got an extra. 125 of a tank from me, no extra credit for that though.DANIEL G.
I drove out of the lot with clean truck in good working order however with the fuel needle slightly below "F" full. I have a picture taken of odometer and fuel gauge while parked in driveway of Uhaul location. I drove 20 miles exactly as noted in return odometer reading. Before i returned it, i filled the tank at gas station that is a tenth of mile down the street from Uhaul location. I expected it would top off with a couple of gallons. It took 5.5 gallons and cost me just under $20. I have a picture of the final odometer reading and the fuel gauge showing Full. Clearly I rented a truck that had not been provided to me with a Full tank.Bill M.
I had difficulty with the mobile pick-up service. There was an error with U-haul. It was dark and late and needless to say very stressful when the mobile service did not work. To my delight, the owner at Friendship Self-Storage called me because she knew we were having difficulty. Cathy could not have been kinder or more thoughtful. She took excellent care of us and I am so grateful for her attention and follow through.Catherine W.
Kathy was very helpful and a pleasure to deal with.MARY G.
Only complaint is the truck was very loud and the floorboard on the passenger side got very hot.Bradford C.
I specifically asked to drop our Truck at an excellent location...please call me I'm pissed and have tried to contact you about this issue!Bert S.
Owner was extremely pleasant and helpful. Best UHAUL rental experience we've ever had in any state.Katherine C.
Location was great! Friendly Staff.steven S.
Can't think of anything. Cathy the proprietor was great.Tom O.
not happy with uhaul had to pick up two pieces of equipment in two different locations . besides that when I get to the first location the price is totally different from my quote took me 2 and a halve hrs of my time trying to straiten out the situation I know I will never use uhaul againBruce T.
Cathy was very nice.Paul F.