The woman at this location was wonderful. But this was NOT the location I had reserved to have as the pick up location. Don't tell me that this location had the equipment I needed - the one I reserved was closer AND has a ton of trucks there. The one you sent me to was much farther away. The truck feels like it is about to fall apart every time it hits a bump and drives terribly.
Amy Dutton
USA Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbia, SC 29210
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The truck should be retired, the ride was terrible. There was no dolly that I had paid for, just "it didn't come with one". They were nice enough to locate one at a different location. No instructions on the code I needed to get into the back to retrieve the key to start the truck. USA Auto Sales did a good job UHaul failed.
Kenneth ArnoldI specifically requested a uhaul location. Revservation was switched to an unattended used car lot further away than requested location. There was a note on the door to call. I was told “girl called in sick today” and I can call uhaul to compete transaction. Called Kevin. He came right over to assist hook up and complete transaction
Charles GallagherI made the reservation at another U-Haul authorized location and was alerted to pick up rental truck at this location. I received a text message from US Auto Sales alerting me on what he needed to finish pick up paperwork. The key was where it said it would be and the code for the lock was provided. A very smooth process.
BRIAN HORNI picked up a truck from USA Auto Sales on Friday August 28th. Front tires were really bad on the highway to Chapel Hill NC. Gas tank was half full when picked up as well. I returned the truck on Sunday August 30th with half full tank and was surcharged. It is really sad that I put my life on the line riding the truck and still got over charged. Please let me know how you can assist. Thank you.
Uchechukwu Ikeaba