The 24/7 check out experience was HORRENDOUS. Worst customer service EVER. More instruction of how the system operates and what to expect is NEEDED to have a good experience. I was there for over an hour trying to get the keys. I work in tech and frequently use customer verification systems for work. If you are going to use a customer verification system that requires secondary verification TELLING the customer to have items prepared is a requirement. And your phone customer service has to HELP people who call in, not just tell them to use the website. If the website was working, I wouldn't have called. I'm a tech savvy millennial- I won't call anyone unless it is an emergency. I will never use this service again.
Hannah C.
Big T's Auto Detailing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wenatchee, WA 98801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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In and out with no problems. Had what I needed when I needed it. Will do business again.
James G.Very helpful!
Kristin R.The outside of the truck was dirty and a few pieces of paper in the cab and back.
Michael F.The checkout process was terrible because no one was there and the online app was not working properly.
Carlos L.