The lady was super nice and helpful but the man which I didn’t even asked name was not friendly at all, they have no signal or service in this place so you have to wait until the signal is back in order to upload the documents for your reservation or make it on the app before you get to the store
Michael R
Nelsons Outdoor Resort
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Weirsdale, FL 32195
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great customer service but does take about 30min to do paperwork
Susan Vmy issue has nothing to do with this vendor. my issue is that U-Haul accepted my reservation then 2 days later told me it wasn't available, and I had to drive 45 miles to another location. i used the trailer for about 30 minutes but that turned into a 5-hour duration because of the reservation system. really frustrating.
JAMES BExcellent communication....very knowledgeable and thorough.
JAMES MThe van was parked out by the road about 150 yards from the office (rural location) with a heavy cardboard sign advertising U-Haul in the windshield. I’m a 73 year old woman and they knew ahead (I had a reservation) that that was the van I was to be assigned, yet no one had it ready near the office or offered to bring it to the office for me. That was the first thing. After I wrestled to get the sign out of the windshield and got on my way, I immediately noticed there was a warning light on on the dash indicating the front passenger tire had no pressure. I turned around and returned to the office. The man behind the desk, without even looking up, told me the van had a bad sensor and it was fine. Why couldn’t this have been told to me when I registered and was given the keys? This put me behind on my 95 mile or so trip to pickup the furniture I’d purchased which was the reason for the van rental. I was there early to pickup so I could leave promptly on time. The van was clean but the customer service was, at best, indifferent. The van should have been parked and ready to go at the office and the sensor problem should have been noted when I signed the van out.
Robin P