Staff was awesome Will definitely use them againPauline G.
Trailer Rental & Towing in Waterloo, ON at Charlie & Son Auto
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Waterloo, ON N2L3L2
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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The rental cost was advertised at $19.95 and there were numerous extras including a $10 fee for using my credit card. Total fee not including gas was $71.00. So the experience felt somewhat unsettling as far as that goes. SueSue W.
Have a labelled drop box.Chris L.
The truck was dirtysalvador jr P.
All good - quick and easy pick up with trouble free drop off. Location was easy to leave my vehicle in safe place for the 4-4 1/2 hours until returned rental unit.GUYB W.
Didn't charge us any surprise fees, which is all we cared about. Ted seems like a nice, laid-back guy. Thanks for the truck!Jorge C.
Double check fuel gague prior to contract completion!! Contract was set at 3/4 of fuel .. BUT ACTUAL READING WAS 1/8 less of 3/4... Contract is not able to be amended once it's completed.. Which puts the customer on the hook ((in my case) for an 1/8 tank of fuel I did NOT use Extra equipment inside of truck (2 dolly's) that were not charged to my contract.. BUT was forced to take with me as this location claimed not to have enough storage space. Thank goodness I didn't have a fully loaded truck.David E.
Location is just extremely Smokey. But it's a convenient spot so I don't mind. I haul was perfect.Kristyn C.
Got good advice at drop off location. They explained to me why I was accused of stealing a trailer. Apparently the dealer has to hook it up to your vehicle. Who knew? Good advice for the future.Franklin K.
Everything at the Uhaul location was fine. Scheduling and signing in was a hassle. You have to fight your way through a marketing machine trying to upsell you every step of the way. Best BillWilliam R.
The truck engine light was on. He turned it of, but it came back on in like 10 miles.will B.
I have spent money on my movers by wasting money of 250 $Venkat K.
Had no idea how to pick up my vehicle mobile style. Took about 45 min to pick up and the written instructions were not in proper English nor spelled properly and therefore were impossible to understandRyan L.
I only drove for 10 miles (16 kms) and I am quite sure about it. But when I see the final bill, I was charged $25 for millage, which was more than 20 miles (32 kms). I called them to explain but they insisted their records was correct. I can't prove myself. But this is really a bad experience.Zhaohui Y.
We dropped off after hours. Glad we had a trailer that was easy to take off and push into A good parking place.Jonathan B.
Hidden cost is there, I rented only one dolly and charged for two. I am not sure what do you mean by â€œAfter hours service chargeâ€. When I completed the self check up, I highlighted that I am not happy about the charges and no body called me. I am really frustrated about that.Rafat T.
I need my receipt, haven't received a complete invoice for my KM usageKrishan J.
Don't charge us extraChristie K.
Certainly the key drop off system needs to be improved. The key I had couldn't fit in the drop box and I had no idea how to drop off at night. After a while I dropped off the key in the main door of the shop. This was not informed earlier and could have saved my time. Just a suggestion to improve the system or inform customers next time the best way to return keys off business hours. ThanksAtish Harish T.
Friendly and approachable. Quick service!!!Paulina C.
felt little uneasy dropping off after hours suggest providing a trailer lock so those dropping off after hours can lock the trailer.jonathan T.
Ted was amazing helping us set up our move out of town. He reserved the 15ft truck and if a larger one came available would change it for us.mary S.
From booking to returning went very smoothly. Service provided by Charlie and Son Auto, (location pick up and drop off) was fast and friendly.Simon C.
This is the 2nd time renting from this place vis cell phone checking but had to extend twice which they did instantly. I would recommend this location to anyone. GREAT CUSTOMER SERVICEDenis R.
The location was excellent! Charlie & Son Auto is both professional and helpful. Uhaul's corporate team on the other hand are pathetic and bring to mind a bunch of monkeys flinging their poop around. Also, your App is best described as amateurish and mostly dysfunctional.brett L.