The UHaul smartphone app, while connected through this particular UHaul office router, would not allow me to return their truck. I spent 35min in the parking lot repeating the 'return vehicle' instructions. I also had zero cellular coverage, so I turned on my wifi calling option to connect with the 800# and soon talked to a human who said the servers were malfunctioning. At this time I do not see an additional $20.00 fee for not completing the vehicle turn-in online. Otherwise the truck was a huge help and ran well, after warming up.
Aaron Derby
Sherwin Industries Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waterford, WI 53185
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Unit leaked
bryn canningThe app is horrible. Unresponsive at several times during the pickup and drop-off.
James WillmsThe customer service team was very helpful and nice! Thanks for your help with the boxes!
Kim RahalStaff was very helpful. went out of there way on a Sunday to make sure we had a great experience. Care given felt like family.
craig krawczak