Give more clear indicators during instruction, for everything. I had the wrong truck at first, check-in took me 45min, and then is was just as ridiculous to return. Half the shit I went through should have been figured out BEFORE I even got there. It took me less time to sign up for the army.
Jerry W
Towne Storage Washington Dam
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Washington, UT 84780
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Give the front desk more training on how UHaul works.
Paul SPick up was scheduled for Hurricane, UT. A couple days prior to pick up my location was changed. A little further than my original requested site. Trailer was 4-pin electrical hookup, my tow vehicle was 7-pin. I had to go to Tractor Supply and buy an adapter; $21.
Todd SThe staff was very friendly and was very helpful.
Denise CI feel like the experience was a little predatory. I used the app to reserve a truck and was forced to say I didn’t want page after page of services, some of which were automatically selected for me. If someone older went through this process I would expect them to pay for things they didn’t know they were selecting.
Brigg L