This UHaul location is always great. Vechicles are clean and well-maintained the staff is very helpful.TINA MARIE C.
Trailer Rental & Towing in Walled Lake, MI at U Store Walled Lake
(Distribuidor de U-Haul del vecindario)
Walled Lake, MI 48390
Services at this Location:
- Lun.- vie.: 10 a. m. - 5:30 p. m.
- Sáb.: 9 a. m. - 4:30 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Walled Lake, MI 48390
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Excellent customer service, knowledgeable, and equipment well maintained!Michael D.
Arm rest had soda spilled on it and glove box latch had gooey stuff on it - definitely need to clean the trucks better - friendly serviceKRISTEN NICOLE H.
Had to travel up north to retrieve personal items. Perfect Vehicle for my task!!! Very pleased. Worth every penny.SHERI LYNN C.
Katie was great!ANTHONY THOMAS R.
Young lady that helped me in the office was very helpful and professional. Great experienceJASON MICHAEL G.
Shawn is awesome she has the best personality and caring.William C.
I was charged of cleaning fee of 25 for not folding the rug, which could be avoided if the renters was given a heads up although there is a sign on the truck but not everybody are paying attention to it..Also, i asked for the refund i was only refunded $15 instead of 25.im Not happy with it.ThanksALERN GITZITIN G.
Please keep it up the great customer service!!KENT TANEO S.
It was hard to get the lock box open.Matthew B.
Everything was good.Tina C.
Get approval info besides license and real time image beforehand. Typically people are limited on time when renting a truck and any thing to speed process would be helpfulAndre B.
Thus UGaul, unlike some, knows their business well and treats their customers well. On time, accurate, knowledgeable, friendky, Will be back.GERALD NICHOLAS F.
I ordered a dozen pads and none were in the truck. Since the store was closed I did not have pads for my move. Additionally, with the phone pickup option, it was not clear ahead of time that I would have to provide contacts that would be called. If this is a necessary step it should be made clear when ordering the truck, not when I show up at 8am for it.William J.
Make the whole process easier and less timely.Lisa N.
Overall, not a pleasant experience, I made a reservation for a truck and an auto transport to pick up at 3 PM, and the auto transport wasn't available when i reached there since the previous customer didn't return, i was given an option to wait indefinitely without a guarantee when it will come back or come back later and pick it up later and i opted the latter, I was billed for both auto transport that i never picked up (which i was fine, as i will be picking up later) I had to drive about 25 miles to home and back - what a huge inconvenience and waste of time. I was told that i would be given some sort of additional discount for all the inconvenience, this never happened, on top of this they made huge mess with billing and refunds (They initially billed for auto transport which i was fine with, but when i came back they said that they to bill me again for auto transport, they explained they will issue refund and bill again, what a mess). I was also told that some one would call me back and give me a detail explanation of refunds and discounts and everything, no one did, a week i called them back asking why didn't get a call. Mark from UHaul called me from this location and said he need to research my issue and get back and it's been a week since, he never did either. What a waste of time and effort to deal with this location. I would never rent again at this location.Nithesh D.
Your mobile pickup process took a half hour with multiple screens and phone calls. Horrible experience. Will not do that again. If you have not figured out How to streamline this before i need vehicle the next time, I will not use your company.Jim O.
The woman working at this local is what made it go from average to extraordinary. She was friendly, efficient, cheerful. Really a great employee.JACK EUGENE S.
Great staffJOHN JOSEPH D.
Uhaul was reserved for 12pm but the vehicle wasn't returned until noon and I wasn't able to leave with the rental until 12:20pm. Your scheduling system should accommodate for the time it takes to clean and inspect and also the paperwork you have to complete prior to renting.Jennifer M.
Nice people.GARRY STEPHEN C.
Shawn was very nice to work with!Amall J.
Customer service and the vehicle were both excellent!Dominic A.
Staff very helpful and friendly!LINDA CAROL C.
Very enjoyable experience. Highly recommend.GREGORY ANDREW F.