I was taught that if you have nothing good to say ,it's best to say nothing at all
Richard G
Southern Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waldorf, MD 20601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
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My reason for an average rating is because I was billed twice for the same rental. So until someone can explain to me why I receive two bills this is the best rating I can give. Unhappy customer.
Christine QThey were closed. I just dropped the truck off.
JOY RProblem was NOT with this location. Original truck was rented at White Plains location and "check engine" light came on before I got 5 miles away. I had to drive an extra 45 miles to get the good truck. Trucks should be checked by your people before they are given to a customer. Second issue was that second location kept loosing you web site while trying to check me in. Took 1.5 hours to get second truck. Third issue was that I was told there would be no extra mileage charge for having to go to a second location but drop off said I owed for the extra mileage. Spent close to an hour with drop off personnel and one of your people by phone. Eventually your agent added 50 miles to the contract and we totally rechecked out. The move itself was much easier and less time consuming than dealing with truck problems. 11 am to 9:15 pm is way too long fro a 75 miles move.
Mark GDo not rent from locations that are closed on the desired rental day.
Daniel H