iIWAS NOT A BIT HAPPY. I HAD ORDERED A TRUCK NEAR ME A WEEK BEFORE HAND AND WHEN I GOT THERE TO PICK IT UP THERE WAS NO TRUCK. I HAD TO WAIT FOR THEM TO FIND ONE AND THE CLOSES ONE WAS A TOWN AWAY.. WITH THE PRICE OF GAS THAT DIDN'T MAKE ME HAPPY. PLUS WHEN I GOT THERE THE LADY TOOK OVER A HOUR DOING PAPER WORK THAT I HAD DONE BEFORE WHEN I ORDERED THE TRUCK IN THE FIRST PLACE. SHE TOLD ME I HAD TO RETURN IT BACK TO HER THERE OR IT WOULD NOT BE A DAILY RATE BUT WOULD COST ME MORE TO TAKE IT BACK TO THE PLACE NEAREST TO ME. SO I ENDED UP PAYING MORE PLUS LOST TIME WITH MY HELPER SITTING AROUND UNTIL 11;00 WHEN WE SHOULD OF BEEN LOADING AT 9. SO NO I AM NOT HAPPY
SHIRLEY A.
G&G Investments
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Van Buren, AR 72956
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
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Well first they added someone on my account I didn't know and when I needed a truck the whole process was a headache. I had to wait for the computer to work, then when getting the truck their machine didn't want to work. Then when returning the truck it had exactly a half a tank which is needed to return and I did but they tried to say i didn't. When returning the truck also the women wanted to try to raise her voice and i was not allowing that at all. Very disrespectful and nothing works there! Not the computer or women that sits in the chair.
JOSHUA T.The drop off experience went smoothly. We had trouble getting the trailer to disconnect from our vehicle. An employee was helpful.
Pat W.Have the sites representative literally examine the trucks for any mess that was leftover from previous user. Also, ensure that the rep is able to efficiently process a customers paperworks. It took an hour and a half for us to complete the process of picking up for a paid rental.
Gerry G.Very friendly helper and clean environment ,
Tina W.