Truck let water into cab and ruined two mattresses. I would think Uhaul should refund me some of my fee.
PAUL L.
Gateway 49
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Valley View, TX 76272
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
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This location didn't seem to know I was coming, had to do the paperwork over the phone with someone at there home.
Jeff L.First I was disappointed that the first location I chose called that morning to tell me that they could not fill my reservation and they redirected me 30 miles away to get the trailer. When I arrived at the convenience store the clerk had to call the owner who did not have my info. I had to provide my info again. When I checked the trailer the back was open and had many flattened boxes, a empty Monster can and some ashes from a small fire that someone tried to start inside. When I returned the unit the clerk told me I had to call Uhaul to let them know I had returned it. I called and waited on hold 20 minutes before disconnecting my call.
Bernadette L.Customer service. Cashier laughed and said he can't help me call customer service. I told him that when I picked up the equipment up that I was checked in and asked why they couldn't return the equipment. I was told they could not check me in and were extremely hostile about it. I was told to call customer service to get checked in. I told the representative the situation. the representative asked to speak with the person(manager) and basically told the lady to get it returned. I was yelled at by the manager “just be fucking patient†were her exact words. Then was told to leave the store 2 seconds after she asked for my information. I did so. Returned equipment at 4pm didn't get a receipt until after 6. Cashier was very confrontational, put is finger in my face and said he could go all day. As I am outside the facility contacting customer service this cashier then comes outside and “stares me down†waving his hands as if to cause an altercation. These people appeared to be on drugs and have no business being in customer service role.
Corey C.Nothing
Deron B.