Overall a good experience...Lee's is great to work with and makes it easy.
Stanley P
Lee's Automotive Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Twinsburg, OH 44087
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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As long as you rent through Lee’s automotive you will not have a bad experience
Kimberly MPicking up the truck via the app was the worst experience ive ever had with uhaul. Took 30+ mins because of the issues experienced on the app including: 1. Location service not working, despite giving it permission. Had to close and reopen the app 5+ times before it would recognize the location 2. The scanner for the back of the license just plain didnt work. 3. Pressing the back button from the afformentioned scanner after it doesnt work would sometimes completely exit the process, making me start from scratch. 4. When taking pictures if I rotated my phone from portrait to landscape, the screen goes black and will not return until i hit the back button, at which point i received a 404 error and was forced to restart the entire process, again. 5. Overall just slow. At one point i had completed all the steps and was presented with an infinite loading screen until i once again, backed out and started from scratch. I no way should an app be this bad, and will definitely deter me from using uhaul in the future unless it is at a time and place where i can speak to someone in person and not deal with the app.
Jordan FFriendly and helpful folks at Lee’s Automotive!
Dante dGreat staff. Wonderful service overall from rental location and main Uhaul company. Had a slow time ordering online but it all worked out in the end.
Jennifer M