Very convenient way to rent. I walked to the location and waited for my contact to be verified. I waited for quite sometime, she was at work. When booking online it should be clear that the contact needs to be contacted, prior to getting the keys. I would have chosen a person that was available. Other than that it was a smooth process.Angelia K.
Trailer Rental & Towing in Tumwater, WA at AYCH Electronics
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Tumwater, WA 98501
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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some minor problems but resolved quickly.JOHN K.
I am very disappointed in the gas gauge calculator. I always get ripped off because it is confusing. I wish you checked them out full and returned them full. It would be so much simpler. I lost $30 of gas and was not happy. Makes me hate renting Uhauls.SAMANTHA F.
Everything worked just like it should and went smoothly. This experience went just like it should have. Great job!!EDWARD S.
Everything went well. Picking up the vehicle was easy. And returning it was great. Left it with a little more gas and a bit more clean than when I picked it up.Jeni V.
They did a great job! Would happily do business with them again if the need arises.KEVIN A.
Fix the website. You can't upload a photo, after taking the picture it takes you back to the begginingCRAIG E.
Very easy, organized well, and the truck was clean and ready to go.Pamela J.
I will warn people NOT to go there! Horrible customer service - employees were rude, condescending and dismissive. They were obviously more involved in the computer side of business. When I dropped vehicle well before closing I was told "why didn't you put in back with others? Now I'll have to move it. It won't be checked back in until tomorrow ". All of this with a smirk. But no worries I will NEVER go there again.SHELLY JO F.
The only thing I would complain about would be the wait time to get approved was lengthy and it was eating into my rental time. Renting was super easy. The location was closed but I had no problem getting the keys and going on my way.Nikie H.
Tony was extremely helpful, friendly and professional!Rob J.
Nothing, keep customer service consistent for each time. Great Job Tumwater Team!!JEANPIERRE S.
This is only pick contactless pick up from what I could tell. We were not informed of this before showing up and had to go through and figure out the check out on the spot in the parking lot. I have no problem with the location if I would have been informed of this ahead of time. We would have also gone in and made additional purchases if this would have been a full store.Adam L.
When working with multiple Uhaul locations together, the transition needs to be a little bit smoother.Claudia W.
I had difficulty getting the verification code sent to my phone and my email Both during pick up and drop off. during pick up, it took more than 15 minutes to get the verification code sent to my email even longer to have one sent to my phone, I even tried calling the 800 number and was on hold for about 25 to 30 minutes. even after getting a verification code still had trouble getting into the system. Even several hours later more codes were sent to my phone. we were at the location for 45 minutes before we were able to get the truck. Dropping the truck off-once again unable to get the verification code code sent to either my phone or my email. never did get a code sent to either one. I was on the phone for half an hour and never did speak to an actual human being. Tried both numbers that were listed to call for help. We were at the drop off location in the dark for an hour before we just put the key in the box took pictures of everything and left. My family members that were with me and I were extremely unhappy with the entire situation. I will never rent from U-Haul again.JoTasha T.
The rental process was quick and streamlined, faster than expected. The cargo van rental was recent-model, clean, easy to drive, and perfect for our needs. Check-out was quick, simple and convenient--we dropped off the vehicle and key after hours.Paul H.
Give receipt after drop offVirginia R.
personable, respectful, wellorganizedwilliam C.
No improvement needed thank you for everything!Amy G.
The equipment that I reserved dolly and one dozen furniture cloths we're not in the truck when I asked the attendant she told me grab what you need.The inside of the truck had trash in it under the seatCraig S.
Everything went as expected, with no surprises, and at a reasonable price. Thanks.Paul B.
This was more of a commercial rental than a personal one. I didn't personally return the truck which I appreciate the consideration because I live 40 miles away, and didn't unload the truck myself. I was informed that they actually pressure washed the bed out and yet were charged $28. for cleaning fees. I have never had to pay a cleaning fee and have rented trucks many, many times before.Rodger D.
Nice and convenient location. Right on Capital Blvd. Friendly helpful staff.Kelly C.
Everything was great!Dan S.
Truck ate alot of gas, there was a "drive green function but went below 3 of 7 bars with the slightest push of the pedel, i drove less then 40 miles and had to out 40$ in gas plus the 70+ i spent on the rental..Cody C.