Again, the staff that helped with my car carrier return were friendly and helpful. But when returning the truck today the lady who took the key marked in the system that I did not return any dollies or any of the 60 furniture pads I rented. This was incorrect as I had 60 folded furniture pads and one regular dolly in the truck on return. I have opened a dispute of these missing equipment charges but this experience had reinforced.y opinion of Uhaul that I've had for over 15 years. And it is not a good one. The only reason I rented Uhaul over a Penske is because the Penske car carrier could not accommodate the weight of our 2nd car. I doubt that I will ever rent Uhaul again.Daniel E.
Trailer Rental & Towing in Tucson, AZ at Chevron on Magee
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Tucson, AZ 85741
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
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Confirm that the truck was returned cleaned and if not, have it cleaned before the next customer. Truck was dirty on the outside and found dog hair and spilled candy left between and underneath the passenger seat.Steven L.
This was my first experience with the paperless pick up process and some discussion on the part of the agent at this remote location would be helpful. I did like the the 'neighborhood' aspect of the remote U-Haul stations. Saved me $15 to $20 in mileage expense from my last experience with the dedicated central U-Haul store for pickup and return.Michael S.
On line check in was great.Norman O.
The attendant was very helpful and courteous. This location is a gas station so fill up after use was easy.Roberto B.
The process was confusing, bad customer service. Took way too long to get the truck, and they made me pay for insurance when I had not selected it online.Mavy M.
Great truck great serviceJim P.
Very helpful.Dwayne J.
The employee was new and wasn't well trained in Uhaul stuff so took a bit longer but still helpful.Brian Keith W.
Things were greatCharles B.
The lady checking out had no idea concerning Uhaul products. I was supposed to have a trailer reserved in Catalina but they messed up and rented to someone else.STEVE H.
Truck was out of alignment or the left front tire was low. The inside of the truck had dirt from the last user.john L.
The woman working was very helpful. But this was just a drop off location, which I wasn't informed. I had to unhitch the trailer myself in the rain!John T.
Clean and professional. Will use this location again.Kathy G.
The reservation was made online. The clerk/owner of the station was unable to find the reservation. She was very rude and insisted on making a new reservation. And insisted that I had not done the correct reservation process, and wouldn't take the confirmation number I was given. I was overcharged for a day that was not used and no adjustments have been made to the receipt.sara S.
The woman was impatient with me because im deaf. She had a litte bit of a tantrum showing frustration because I told her I was deaf. She kept talking to me and I guess she didn't understand what deafness means and continue to talk to me rather than writing it down.Albert N.
The service was awful. I reserved a truck from this location on accident and thought it would be fine because I have never had a problem with U-Haul before. The owner who was working the store told us she needed to do other things before she checked us in. As we all know, the trucks are due back at a certain time, she took 30 minutes to check us in. The truck was fine. Then we went to return it and there are no signs on where to park the trucks, so we parked next to another truck and the store employee who is now working, comes out and yells at us to move the truck. Then while checking out with this ray of sunshine, she asked me why I put in an incident report, I didn't file an incident report. She said it would take her a while to get the report off and that we were good to go. I asked if I would receive a receipt in my email and she said yes. I was charged later that day and the charge seemed high when I added everything, including price per mile my self and they never sent me a receipt. So I called and the man working said he didn't know who helped me so he didn't know what he could do.Jordynn W.
talk to the customer not someone on the phoneEric Z.
Excellent serviceMICHAELJ M.
Associate at pickup was extremely rude. Was shocked at how she spoke to me.Jasmine S.
The woman that helped me was great! Thanks so much!Michael C.
The truck was dirty inside and outside.... The gas tank wasn't full and the owner really didn't give a dam,,,,, when I told her about the truck being dirty she told me to clean it,,,, I told her I need it a check sheet so I can note the damages she stated that I have insurance don't worry about it,,,, I will never use this location and will advise all who will listen to not touch this place,,,,Shandan N.
The truck was in urgent need of front-end work, it should have never been rented out. U-haul needs to evaluate the equipment before sending it out. This truck was not in safe operating condition.JORGE N.
When I dropped of the uhaul trail there was no one there to help me take it off the truck I am a female and couldn't life that huge heavy trailer alone. The lady there told me to wait for a customer and to ask someone to help me take it off because she was to old to do it!!!! I had to call my husband who was 40 min away to drive there to help me lift the heavy trailer off the truck! She then had me take down the dolly and put it away for her! This was the worst experience I have ever had uhaul and this location i will never go back too or recommend it! If they can't help uhaul customers remove the trailers then they shouldn't be working there or even renting uhaul products! I very very dissatisfied!Sharna M.
Rude, not helpful...not the person to represent a business. Wouldn't go there againDennis A.