We rented an open cargo Trailer. For the most part the rental and process were fine. The odd part was that the rental location rep told us if we come after he closes (3pm) that we should just leave the trailer. I asked about locking it and he said it would be fine. I do agree the location is a low crime area, however being a frequent renter of vehicles I was surprised by this. There has been other circumstances where renters have dropped of vehicles after hours and then the vehicles is stolen and the customer ends up in a hassle with the renting company over whose responsible. I would suggest that yes it's ok to drop it off after hours, but give us a trailer lock device to put on the hitch so it can't be hooked up without a key. Other than that, the service was fine and the trailer was good quality and did what we needed.JON B.
Trailer Rental & Towing in Truro, NS at Central Self Storage
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Truro, NS B6L5G9
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 5.0 Average Customer Rating
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Great service as always highly recommendDonald G.
service was EXCELLENT what more can one expectdouglas R.
Jeff was a pro, quick to set up and very helpful. Thank you for the top notch service..grant W.
owner is a great guy to deal with.!dwight H.
Best service bar none!beth M.
I have used this location before 2 1/2 years ago and Jeff's professional service is top notch as alwaysdavid A.
First class service. Connected the trailer and made sure everything was working properly. Very pleasant and friendly, could not speak more highly of the gentleman. Thank you.Dale B.
Give lessons on customer service, no one has a right to yell, belittle, and treat a customer like tractor dome did, I will not be recommending U-Haul or using U-Haul when we get our stuff out of storage ...people like tractor dome are running your Good name uhaul, I hope this matter is followed up on and I would appreciate a call 9029895245 to see how you plan on correcting this matter.Darren B.
Service at this location was excellentThomas T.
Jeff is the best in customer service. quick and friendly.peter C.
Jeff was very helpful and friendlyShannon S.
Jeff was well informing with no questions to ask. Explained outvthjngs with the trailer and also touched base very well on the insurance. Wish more places were more upfront and informative like him. Would highly recommend him to others.peter S.
Nothing. Mr. MacDonald (sorry if I got your name wrong) was excellent. Quick and easy pickup. Explained all necessary things. Easy return. Thank you!Angela M.
No improvements needed. The owner was easy to deal with and clear in paperwork and expectations of vehicle. I would use him again.Amanda K.
Jeff at Main Street was awesome very helpful and after the court street location totally mess up my reservation argued with me about the equipment as I needed a motorcycle trailer she kept telling me it not one and then it was not there when I went to pick it up. I told her I booked a bike trailer she trot saying they are all the same Arguing with the other lady that worked there. So I took time off from work to get the trailer had people lined up at the other location to help me that took time off work and had no trailer to use. I had to get a trailer from the other location the next day. This was very bad, people book these trailers or trucks have plans in placed to to have a employee argue with me 2 times trying to tell them that the trailers are not all the same and then she does not book me what she argued about with me just showed how much that person listened to what I was saying. Then again arguing with the other employee in front of me saying that all trailers are the same they are all RT rentals there are no MT rentals. This made should a mess on all that I had planned for the move. I will be calling the manager or franchise owner to explain how their employee acted on two different occasions. Very poor poor serviceruss D.
The service was excellent, very knowledgeable and helpful. I will certainly recommend this location to friends and family. Marilyn & Barry JohnsonMarilyn S.
Excellent repleonard D.
Very great friendly staff. Only try to up sell me once. After that he was not at all. Very professional. Koodo is to this location Thank's Jeffdarren M.
Employee was very friendly and knowledgeable. Great experience!Karen H.
Jeff was very helpful and pleasant through the whole process, and the trailer worked out excellent for my move.Shannon S.
We gave 20 minutes notice that we needed a trailer and they delivered. Awesome serviceBrian D.
I just returned my trailer to a location that was closed at the time. The only bad part of renting the trailer was the online return process, trying to transmit a photo of the returned trailer. Had to call the 800 number perhaps 8 to 10 times to try and resolve the issue. Nice staff at the call centre, but nobody CD fix the problem. Turned a great experience into s frustrating, terrible one.Wayne E R.
Location needs to be amended on google maps. Excellent and precise customer service.Dewal B.
Excellent staff.alton C.