I'd recommend just because of the location. But it's not professional at all. And because it's in a busy convenience store. Uhaul customers are second fiddle. They only work with you in-between store customers. You can be standing there waiting while a non stop line of convenience store customers come through. I had to block the cash register and said. , not another customer till I'm delt with
Chris Henry
MA Starbank
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M6E2H6
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Customer Reviews
- 4.0 Average Customer Rating
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Great service. Nice to have a convenient location.
Michael CollensAll good
Soni PandeyI am so disappointed by my entire Uhaul experience. It was so unprofessional and unorganized. It cost me stress, money, and eventually a back pain. I arrived at the pick-up location on the specified date and time to pick up my Uhaul, on the day of the move. I have made my booking multiple weeks in advance, only to arrive there and be told that my reservation was canceled at 6 am of that day because there was no Uhaul available at that location. After some back and forth on the phone with Uhaul, I was finally able to get the van - almost 45 min later. Yet, I had ordered a furniture dolly as well but there was none available. So, I called Uhaul. They transferred me to 3 agents (again, a waste of time on such a stressful day, where I had my building's elevator for a limited time!). The 3rd agent said that the only solution was to pick up a dolly from a location that was 20 min away (which means 40 min in total) from my apartment - which would cost me time, fuel money, and mileage money. I said thank you, no. So, I had to move my furniture - with my friends - without a dolly - which was time-consuming and damaging to my back. I thought Uhaul was a trustworthy company. But I am not sure where their reputation comes from at this point.
Karel MalkounEverything the employees was very helpful and they cooperative. Excellent customer service.
Ferah Saeed